Battery Testing And Replacement (B88-016)
Publication date: 2023-02-17Reference number: B88-016
BATTERY TESTING AND REPLACEMENT
TECHNICAL SERVICE BULLETIN
| ACURA: | All Models |
REVISION SUMMARY
This service bulletin has been extensively revised. American Honda recommends reviewing the entire bulletin.
BACKGROUND
Maintaining batteries in vehicles is an important part of ensuring a battery's operating life. American Honda recommends using the ED-18/CPX-900 and GR8/DCA-8000 to check and maintain batteries. Refer to this bulletin for:
- Information on when to use the ED-18/CPX-900 and GR8/DCA-8000.
- Instructions on how to use the ED-18/CPX-900 and GR8/DCA-8000.
- How to properly submit a battery warranty claim.
REQUIRED TOOLS
| Tool Name | Tool Number |
|---|---|
| GR8 Battery Diagnostic Station with AST/CVGM | MTRGR8ASTCVA |
| ED-18 Version 3 Battery Tester | INBED18V3A |
| CPX-900 Battery and Electrical System Analyzer | MTRCPX900PBARA |
| DCA-8000 Dynamic Diagnostic Charging System | MTRDCA8000PA |
TOOL REQUIREMENTS
The GR8, ED-18, DCA-8000, and CPX-900 software must be updated within three days of a new software update release. Refer to the applicable service bulletins for more information:
- 09-034 GR8 Battery Diagnostic Station Update Information.
- 09-027 ED-18 Battery Tester Update Information.
- 23-007 CPX-900 Battery Tester Update Information.
- 23-006 DCA-8000 Dynamic Diagnostic Charging System Information.
WARRANTY REQUIREMENTS
The 10-digit test code must be included on a battery replacement claim. Refer to WARRANTY CLAIM INFORMATION.
ORDERING INFORMATION
To order the DCA-8000 Dynamic Diagnostic Charging System or the CPX-900 Battery and Electrical System Analyzer, go to the Acura Tool and Equipment catalog on the iN (select Service >Service Bay >Tool and Equipment Program >Online Catalog ), or call 888-424-6857 .
ED-18, CPX-900, GR8, AND DCA-8000 USES
New and Used Vehicle Inventory:
ED-18 Battery Tester and CPX-900 Battery and System Analyzer:
Check the condition of the battery and its state of charge:
- Use In Vehicle Test for the vehicle status when a new vehicle arrives at your dealership, when doing a PDI, or when conducting a used vehicle inspection.
- During scheduled battery maintenance (every 30 days when the back up fuse is installed, and 60 days with the back up fuse removed or battery disconnected) or as directed by the Battery Management Information System (BMIS) inventory management report, use In-Vehicle Test for the vehicle status when prompted by the tool.
- Before final delivery to the client, use In-Vehicle Test for the vehicle status.
GR8 Battery Diagnostic Station and DCA-8000 Diagnostic Battery Charging System:
- Diagnose any battery showing symptoms of reduced output or capacity.
- Properly charge and diagnose the battery when indicated by the CPX-900.
- Charging is optimized through the use if a temperature sensor within the battery clamp.
- Power supply mode maintains proper voltage during extended vehicle service, such as updating system software.
- The Jump start mode supplies up to 250 amps .
Client Scheduled Maintenance
ED-18 Battery Tester and CPX-900 Battery and System Analyzer:
- Check the condition of the battery and its state of charge when a vehicle comes in for scheduled maintenance or any other service visits.
GR8 Battery Diagnostic Station and DC-8000 Diagnostic Battery Charging System:
- Diagnose any battery showing symptoms of reduced output or capacity.
- Properly charge and diagnose the battery when indicated by the ED-18 or CPX-900.
- Charging is optimized through the use if a temperature sensor within the battery clamp.
- Power supply mode maintains proper voltage during extended vehicle service such as updating the PCM.
ED-18 Battery Tester, CPX-900 Battery Analyzer, GR8 Battery Diagnostic Station, and DCA-8000 Diagnostic Battery Charging System:
- When the ED-18, GR8, CPX-900, or DCA-8000 displays Replace Battery or Bad Cell Replace , it provides a 10-digit code that must be included with the warranty claim. See WARRANTY REQUIREMENTS on page 18 for more information.
USING THE ED-18 BATTERY TESTER
- The ED-18 is a quick and easy to use tester which helps identify the current battery condition. There are various battery failure modes that the ED-18 will not identify. Whenever there is a client complaint, or other symptoms of reduced battery output/capacity, perform diagnostics using the GR8 Battery Diagnostic Station (see page 9) or the DCA-8000 Diagnostic Battery Charging System (see page 20).
- For setup, customizing and other available features, refer to the ED-18 instruction manual. The instruction manual is available online. Select General Publications , expand Tool Information , select Tool & Equipment then select ED-18 Version 3 Honda Battery Tester (Early Detection Analyzer) Instruction Manual .
- Make sure the setup has been completed and the ED-18 is updated to the latest software. The date and software version are very important for the proper results. Your warranty claim may not be paid if this information is wrong. See TOOL REQUIREMENTS for more information.
- Connect the leads to the battery's positive and negative terminals.
- Use the arrow keys to select ENGLISH
, then press NEXT
.
- Use the arrow keys to select BATTERY
, then press SELECT
.
- Select your TECHNICIAN ID
, then press Enter
. After the Summary of your technician ID appears, press NEXT
again.
- Use the arrow or number keys to select the type of vehicle you are testing, then press NEXT. NOTE: It is very important to use the correct vehicle status.
- Use "New Vehicle Arrival" when the vehicle is delivered to the dealership, or at PDI.
- Use "Dealer Inventory" for periodic checks prior to sale.
- Use "Customer Delivery" for testing when a vehicle is sold.
- Use "Customer Owned" for all vehicles after sale.
- If prompted, enter the vehicle stock number and VIN.
- Use the arrow or number beys to select the location of the battery, either OUT OF VEHICLE
or IN VEHICLE,
then press NEXT.
- Use the arrow or number keys to select BATTERY TYPE,
then press NEXT. NOTE: Depending on the trim level, some models use an absorbed glass mat (AGM) instead of flooded lead acid (FLA) battery type. Some models my also have the battery housed inside a box and will have a label on top of the box that identifies the type of battery it is. Select the appropriate battery type according to the label. If you select the wrong battery type, the ED-18 battery tester result may be wrong and the warranty claim may be rejected.
- Use the arrow or number keys to select the battery CCA value, then press NEXT.
You can find the CCA on the battery label on the top of the battery. If the battery hold-down plate is covering the label, loosen the plate and shift it out of the way to read the CCA.NOTE: If you enter the incorrect CCA, the ED-18 tester result may be wrong and the warranty claim may be rejected.
- Measure the battery temperature by placing the tester's IR temperature sensor within 1 to 2 inches of the top or side of the battery then follow the on screen instructions.
- The tester displays the battery's current condition under RESULTS. The screen below shows one of three possible battery conditions, the battery's measured voltage, and the CCA. The screen includes a curved, two-section bar graph that represents the battery's condition.
- Here are three possible battery conditions:
Good battery - This battery has at least 60% state of charge (SOC) and is in good condition, requires no action.
GR8 Diagnostic Needed - The battery is below 60% state of charge (SOC), and the condition of the battery is unknown. Use the GR8 to charge the battery and properly diagnose it.
Replace Battery - The battery condition is poor. Replace it.
NOTE:- If you need to submit a warranty claim, enter the 10-digit test code into the Test Code field on the warranty claim.
- If you enter the wrong CCA, or do not use the most current software version, your claim may be rejected.
- The test results must state Replace Battery for a warranty battery replacement claim to be approved.
USING THE GR8 DIAGNOSTIC MODE
- Use the GR8 diagnostic mode when the ED-18 indicates GR8 DIAGNOSTIC NEEDED, whenever there is a client complaint, or symptoms of reduced battery output/capacity.
- For setup, customizing, and other available features, refer to the GR8 instruction manual. The GR8 instruction manual is available online. Select GR8-1100P Battery Diagnostic Station with Alternator/Starter Test Module Instruction Manual from the list.
- Make sure the setup has been completed and that the GR8 is updated to the latest software. The date and software version are very important for proper results. your warranty claim may not be paid if this information is wrong. See TOOL REQUIREMENTS under REQUIRED TOOLS for more information.
- Plug in the GR8.
- Connect the leads to the battery's positive and negative terminals.
- Use the arrow keys to select ENGLISH,
then press NEXT.
- Use the arrow keys to select DIAGNOSTIC,
then press SELECT.
- Select your TECHNICIAN ID,
then press Enter.
After your technician ID appears, press Enter
again.
- Use the arrow keys to select a status, then press NEXT. NOTE:
- Use "New Vehicle Arrival" when the vehicle is delivered to the dealership, or at PDI.
- Use "Dealer Inventory" for periodic checks prior to sale.
- Use "Customer Delivery" for testing when a vehicle is sold.
- Use "Customer Owned" for all vehicles after sale.
- If prompted, enter the vehicle stock number.
- Use the arrow or number keys to select the location of the battery, either OUT OF VEHICLE or IN VEHICLE, then press NEXT.
- Use the arrow or number keys to select BATTERY TYPE, then press NEXT. NOTE: Depending on the trim level. some models use an absorbed class mat (AGM) battery instead of a flooded lead acid (FLA) battery type. Some models may also have the battery housed inside a box and will have a label on the top of the box that identifies the type of battery it is. Select the appropriate battery type according to the label. If you select the wrong battery type, the ED-18 battery tester result may be wrong and the warranty claim may be rejected.
- Use the arrow or number keys to select the CCA value, then press NEXT.
You can find the CCA on the battery label on the top of the battery. If the battery hold-down plate is covering the label, loosen the plate and shift it out of the way to read the CCA.NOTE: If you enter the incorrect CCA, the GR8 tester result may be wrong and the warranty claim may be rejected.
- The screen changes to a progress bar while the GR8 tests the battery.
- If the battery is below 60% state of charge (SOC),
or the condition of the battery is unknown, the GR8 automatically starts charging the battery and diagnosing it.NOTE:
- The GR8 shows a conservative estimated charge time. Most actual charging and diagnostic times range between 15-25 minutes.
- Battery charging times are affected by how the battery is discharged. If the battery discharged quickly (for example, the headlights were left on), the battery will recharge quickly. However, if the battery discharged slowly (for example, the battery was not charged for a very long time), it will take a lot longer to recharge.
- The target state of charge is 60% for client owned vehicles, and 80% for all other vehicles.
- After reaching the target state of charge, the GR8 prompts the user to enter an optional top-off mode to continue charging to 100%.
- If prompted, enter the VIN using the included convergence module (CVGM) connected to the DLC or manually enter it with the keypad.
- After the GR8 completes its diagnosis, it displays the battery's current condition. The screen shows one of three possible battery conditions, the battery's measured voltage, and the CCA. The screen includes a curved, two-section bar graph that represents the battery's condition.
- Here are the three possible battery conditions:
- Good Battery
- This battery has at least 60% of its charge and is in good condition, and requires no action.
- Replace Battery
- The battery condition is poor. Replace it.
- Bad Cell Replace
- There is an internal problem with the battery. Replace it.
Use the up and down keys to see the complete results. Press the END key to return to the main menu.
NOTE:- If you need to submit a warranty claim, enter the 10-digit test code into the Test Code field on the warranty claim.
- If you enter the wrong CCA, or do not use the most current software version, your claim may be rejected.
- The test results must state Replace Battery or Bad Cell Replace for a warranty battery replacement claim to be approved.
- Good Battery
- This battery has at least 60% of its charge and is in good condition, and requires no action.
USING THE CPX-900 BATTERY AND ELECTRICAL SYSTEM ANALYZER
- The CPX-900 is intended to be a quick and easy tester that identifies the current battery condition. There are various battery failure modes that the CPX-900 will not identify. Whenever there is a client complaint, or other symptoms of reduced battery output/capacity, the DCA-8000 Battery Dynamic Diagnostic Charging System should be used, see page 14.
- For setup, customizing, and other available features, refer to the CPX-900 instruction manual. The instruction manual is available online at https://hondacpx900.midtronics.com/.
- Make sure the setup has been completed and the CPX-900 is updated to the most current software. The date and software version are very important for the proper result. Your warranty claim may not be paid if this information is wrong. See TOOL REQUIREMENTS for more information.
- Connect leads to the battery's positive and negative terminals.
- At the Main Menu select In Vehicle Test.
- Scan the VIN of the vehicle via the built-in barcode scanner or manually enter the VIN number via the keypad.
- Vehicle confirmation - If the vehicle is in the tool's database, it will display the year, make, and model as well as the captured VIN.
- Battery Test Setup
- This information will be pre-populated for Honda or Acura vehicles if the information is known, but can be manually edited or selected.NOTE: Make sure the proper battery CCA and type are correct or your claim will be denied.
- Temperature
- Hold sensor 6 to 12 inches
over the battery and select capture to record the battery's temperature.
- Battery Test
- The CPX-900 will start with a voltage check. If the tool senses an elevated voltage, it will begin to apply a load to bring the voltage down into an expected range. If after 30 seconds
it cannot be brought down, it will recommend using the DCA-8000 diagnostic charger for analysis. If there is not an elevated voltage or once the elevated voltage is brought down, the test starts with a conductance test, followed by a 10A load
applied for 60 seconds
to check for reserve capacity via Midtronics' Conductance Profiling™ technology.
- Results
- You will see the overall result displayed on the first page. Scrolling right on the keypad by pressing the right button takes you to the cranking decision, followed by the reserve health result. The last screen will provide the battery code. From the first screen, you may choose to print to the on-board printer or send an email of the result, proceed to a system test, or selecting done will return you to the home screen.NOTE: A test code will be provided only if the battery fails.
DCA Testing Needed - The battery is below 60% State of Charge (SOC), and/or the condition of the battery is unknown. Use the DCA-8000 to charge the battery and properly diagnose it.
Replace Battery - The battery condition is poor. Replace it
Good Battery - This battery has at least 60% State of Charge (SOC) and is in good condition; requires no action
USING THE DCA-8000 DYNAMIC DIAGNOSTIC CHARGING SYSTEM
- Use the DCA-8000 when the CPX-900 indicates DCA Testing Needed, whenever there is a client complaint, or symptoms of reduced battery output/capacity.
- For setup, customizing and other available features, refer to the DCA-8000 instruction manual. The DCA-8000 instruction manual is available online at https://hondadca8000.midtronics.com/knowledge-base/
- Make sure the setup has been completed and that the DCA-8000 is updated to the most current software. The date and software versions are very important for the proper result. Your warranty claim may not be paid if this information is wrong. See TOOL REQUIREMENTS under REQUIRED TOOLS for more information.
Use In Vehicle Charge to diagnose and charge a battery installed and connected in a vehicle using test parameters determined by vehicle VIN or year, make, and model of the vehicle being tested.
At any time during the test, tap to return to the previous screen: or to return to the Main Menu.
In Vehicle Charge
- Start your battery test by connecting the test clamps to the battery (Black to negative [-], Red to positive [+]).
- At the Main Menu, tap Diagnostic Charge.
- You will be prompted to select if there is a client complaint. Selecting Yes
will enable enhanced testing of a battery. Selecting No
will perform a standard battery test.
- Next, you will capture the VIN via the wireless barcode scanner, manually entering the VIN, or by selecting the Year, Make, and model.
- Once you have captured the VIN, the Edit Battery Info screen will appear. You can confirm the battery information that was prepopulated or modify any criteria as necessary. Select Next
once the battery information is correct and you are ready to proceed.NOTE: Make sure the proper battery CCA and type are correct or your claim will be denied.
- The diagnostic charge will begin and provide progress updates on screen.
- Next the tool will go to a results screen providing information on the initial result of the battery as well as the status of requiring a charge. If a battery decision of Replace
or Battery is good - Stop Charge and return to service
are seen, the battery testing and charging is complete and you can remove the clamps from the battery. If you get a Battery is Good - Charging for service, Recovery Time Needed,
or a Deeply Discharged Battery - Charge Time Extended
result, you should allow the battery to continue being charged to ensure optimal state of charge before returning the vehicle to the client. If the charge is allowed to complete, the end result will be a Replace
or a Battery is Good - Stop Charge and return to service
result.
Icons are color-coded to indicate status:
- GREEN: All test parameters were completed and have passed
- RED: The battery has failed the test
- YELLOW: Some test parameters may require further diagnostics
- WHITE: Insufficient data to perform test
NOTE: Refer to the Test Result Decision Tables article for a complete definition of possible test results. https://hondadca8000.midtronics.com/knowledge-base/test-results-decision-tables-2/ - Next you can select Send Results to Print or Email the test result.
WARRANTY CLAIM INFORMATION
Battery Replacement - Original Equipment Battery Limited Warranty (Factory-Installed Battery or AHM Parts Battery)
Operation Number: 710100
Flat Rate Time: 0.3 hour
| Battery Defect | Defect Code |
|---|---|
| Deteriorated | 01102 |
| Short circuit | 06401 |
| Open circuit | 06801 |
Symptom Code: 07002
Test Code: Enter the 10-digit test code into the Test Code field in the warranty claim.
Entering the Test Codes for Warranty Claims
Warranty Requirements
- Only batteries that are Original Equipment (factory installed) or supplied by AHM Parts are covered by the Original Equipment Battery Limited Warranty.
- No battery warranty claim will be accepted without the 10-digit test code from the ED-18 Battery Tester or the GR8 Battery Diagnostic Station (or as otherwise specified).
- Enter the 10-digit test code into the Warranty Claim Test Code field.
- The battery tester print-out stating Replace Battery or Bad Cell Replace must be attached to the related repair order or the warranty claim will not be approved.
- All batteries replaced under warranty must have a warranty claim tag attached to it.
- If you have a battery under warranty that needs replacement for a non-electrical defect (like a cracked case) and the battery tester does not display Replace Battery or Bad Cell Replace, contact your District Parts and Service Manager (DPSM) for help.
- The battery claim will be returned to your dealership unpaid with an Error Code of 2081 if the tester printout does not state Replace Battery or Bad Cell Replace.
- The battery claim will be returned to your dealership unpaid with an Error Code of 2082 if the technician entered the CCA that does not match the factory installed battery or the AHM Parts replacement battery CCA. Make sure the CCA matches the model and model year on the iN (Interactive Network). Go to Service >Service Library > Claims Reference Guide > Coverage Tables > Battery Warranty.
- The CPX-900/ED-18 and DCA-8000/GR8 must have the most current software version. American Honda policy states that you must update your tools within 3 days of being notified that an update is available. A battery claim will be returned to the dealership unpaid with an Error Code of 2083
if a repair order (RO) date is 7 days or later after the software activation date for the latest tester software. See TOOL REQUIREMENTS for more information about the current software version and how to update your tools. You can also check the software version's active dates on the iN. Go to Service > Service library Claims Reference Guide > Coverage Tables > Battery Warranty.
- The CPX-900/ED-18 and DCA-8000/GR8 battery test codes are used for product research and warranty validation.
Some of the information gathered is:
- Tool type
- Software version
- Test date
- Test results:
- Battery voltage
- CCA results
- Battery condition
- Battery temperature
- Tech-entered information:
- Battery CCA
- Battery type
UNSOLD NEW VEHICLES
The dealer is responsible for testing and charging batteries when the vehicle first arrives at the dealer shop and while in dealer inventory. Testing and charging to maintain the battery in a new and unsold vehicle cannot be claimed under warranty. If you let a good battery sit discharged, and it is damaged from poor maintenance, this is not a defect, and the replacement is not covered by warranty.
If your dealership receives a new vehicle (less than 2 weeks since delivery) with a defective battery (your CPX-900/ED-18 and DCA-8000/GR8 states Replace Battery or Bad Cell, plus the 10-digit code), you can file a warranty claim. You must show the printout from CPX-900/ED-18 and DCA-8000/GR8 and the vehicle delivery document (bill of lading) to your DPSM and request their approval of claim error 3050, No Warranty-In Stock Battery.
You are required to test the battery during the PDI and at final delivery.
- PDI - Before starting the PDI, Check the battery charge with the tester, and attach the test strip to the Repair Order.
- Final Delivery - Check the battery charge with the tester and attach the test strip to the PDI Checklist. Also provide a copy of the test strip to the client.
See RECORD KEEPING in Service Bulletin 89-006, Battery Maintenance at Dealers, for more information.
Acceptable printouts must have this information:
- A test date matching the PDI or final delivery date
- The correct CCA value for the battery tested
- A Good Battery test result
- VIN
Client-Owned Vehicles From 0 to 90 days
Warranty claim error code 3055 was created for battery replacement claims within 90 days of delivery to the client. It can be cleared only by a DPSM. For your DPSM to override warranty claim error code 3055, you need to provide this documentation:
- The initial PDI battery test printout that matches the PDI date or the new arrival battery test printout and the vehicle delivery document (bill of lading), lists the correct CCA rating, and shows the battery condition as Good Battery.
- The Final Inspection that matches the date of the vehicle delivery, lists the correct CCA rating, and shows the battery condition as Good Battery.
- The latest battery test that shows Replace Battery or Bad Cell Replace. Use the 10-digit code from this test when submitting the warranty claim.
Client-Owned Vehicles from 91 days to 3 years or 36,000 miles for 2011 model year and later
All battery warranty claims need a CPX-900/ED-18 or DCA-8000/GR8 test code included under the Test Code field. Any claims submitted without a code will be rejected, and test codes are audited for accuracy. Attach the CPX-900/ED-18 and DCA-8000/GR8 tester printout that states Replace Battery or Bad Cell - Replace. If your claim is rejected with the claim error codes 2080 or 2081, refer to these code explanations:
- 2080 - Battery test code required. Enter the 10-digit code from the ED-18 or GR8 in the Test Code field and resubmit.
- 2081 - Good battery or invalid battery code. This code is created when you submit a 10-digit code that indicates a Good Battery, Charge & Retest, or an invalid code was entered.
Refer to the owner's manual or current Service Operations Manual for warranty coverage. Each defective battery replaced under warranty must have a warranty claim tag securely attached to it. If you need to replace a battery because of a non-electrical problem (for example, the case is cracked) but the CPX-900/ED-18 or DCA-8000/GR8 reads that the battery is good, contact your DPSM for help.
Warranty Coverage
Enter the warranty claim information listed, and the full dealer net amount. The parts and labor reimbursement is calculated according to the following tables after you submit the warranty claim.
Parts Warranty - Replacement Battery Limited Warranty (Client paid at a Acura dealership for an AHM Parts battery)
Operation Number: 000005
Flat Rate Time: 0.3 hour
| Battery Defect | Defect Code |
|---|---|
| Deteriorated | 01102 |
| Short circuit | 06401 |
| Open circuit | 06801 |
Symptom Code: 07002
Test Code: Enter the 10-digit test code into the Test Code field in the warranty claim. Refer to the Warranty Requirements under Battery Replacement - Original Equipment Battery Limited Warranty.
Warranty Coverage
Enter and submit a parts warranty claim with the information listed and the full dealer net amount. The parts and labor reimbursement is calculated according to the schedule below after the warranty claim is submitted.
Replacement Batteries
Batteries are covered for 100 months, with full coverage for the first 36 months in service and prorated between the 37th and 100th month of service as listed in the table.
| Months in Service | Parts Reimbursement | Labor Reimbursement |
|---|---|---|
| 0-36 | 100% plus handling | 100% |
| 37-45 | 60% plus handling | 0% (Client-pay) |
| 46-55 | 50% plus handling | |
| 56-65 | 40% plus handling | |
| 66-75 | 30% plus handling | |
| 76-85 | 20% plus handling | |
| 86-95 | 10% plus handling | |
| 96-100 | 5% plus handling |
END