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Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING INDEX

Symptom Diagnostic procedure Also check for
Poor AM/FM radio reception or interference Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING  )
  • AM/FM antenna lead short or open in the wire
  • Antenna amplifier
  • AM/FM window antenna open
Power switch will not turn ON (No information display and no sound) Symptom Troubleshooting (see POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND)  )  
Power will not turn OFF Symptom Troubleshooting (see POWER WILL NOT TURN OFF  )  
Radio preset memory is lost Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST  )
  • Battery condition
  • Battery cable condition
XM radio preset memory is lost Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST  )  
Audio system sound is weak or distorted, or no sound is heard from speakers (display is normal) Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED, OR NO SOUND IS HEARD FROM SPEAKERS (DISPLAY IS NORMAL)  )  
Poor or no sound with XM radio Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO  )  
Audio unit button illumination does not work Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK  )  
Radio remote switch does not work properly Symptom Troubleshooting (see RADIO REMOTE SWITCH DOES NOT WORK PROPERLY  )  
Audio disc does not load Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD  )  
Audio disc does not play Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY  )  
Audio disc skips Symptom Troubleshooting (see AUDIO DISC SKIPS  ) Tire pressure (over inflated)
Audio disc does not eject Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT  )  
Disc changer does not load all six discs Symptom Troubleshooting (see DISC CHANGER DOES NOT LOAD ALL SIX DISCS  )  
Disc changer does not move between discs Symptom Troubleshooting (see DISC CHANGER DOES NOT MOVE BETWEEN DISCS  )  
Volume does not change Symptom Troubleshooting (see VOLUME DOES NOT CHANGE  )  
Radio tuner does not change stations Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS  )  
XM radio display is blank and no station information is displayed Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED  )
  • Open or short in BUS wires
  • XM receiver
Radio displays error code: XM NO SIGNAL Symptom Troubleshooting (see RADIO DISPLAYS ERROR CODE: XM NO SIGNAL  )  
Radio displays error code: XM ANTENNA Symptom Troubleshooting (see RADIO DISPLAYS ERROR CODE: XM ANTENNA  )  
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