Symptom Troubleshooting Index
NOTE:
Also see the "symptom column" for the Navigation unit inputs and outputs for connector A, B, C, D, and E for additional symptom (see NAVIGATION UNIT INPUTS AND OUTPUTS FOR CONNECTOR A (20P) ).
SYMPTOM TROUBLESHOOTING INDEX
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Navigation system stays on the GPS initialization screen | System Initialization (see SYSTEM INITIALIZATION ) |
|
| No picture is displayed | Troubleshooting (see NO PICTURE IS DISPLAYED ) |
|
| Picture is missing a color or tone (in all gear positions) | Troubleshooting (see PICTURE IS MISSING A COLOR OR TONE (IN ALL GEAR POSITIONS) ) |
|
| Picture has lines/rolls/other issues | Troubleshooting (see PICTURE HAS LINES/ROLLS/OTHER ISSUES ) |
|
| Display unit buttons or touch screen buttons do not work or respond properly | Troubleshooting (see DISPLAY UNIT BUTTONS OR TOUCH SCREEN BUTTONS DO NOT WORK OR RESPOND PROPERLY ) |
|
| GPS icon is white or not shown | Troubleshooting (see GPS ICON IS WHITE OR NOT SHOWN ) |
|
| Voice guidance cannot be heard | Troubleshooting (see VOICE GUIDANCE CANNOT BE HEARD ) |
|
| Voice control does not work/respond | Troubleshooting (see VOICE CONTROL DOES NOT WORK/RESPOND ) |
|
| Vehicle position icon constantly leaves road, moves erratically, is very far from actual position, or spins when parked on land | Troubleshooting (see VEHICLE POSITION ICON CONSTANTLY LEAVES ROAD, MOVES ERRATICALLY, IS VERY FAR FROM ACTUAL POSITION, OR SPINS WHEN PARKED ON LAND OR ICON WILL NOT MOVE WHEN DRIVING ) |
|
| DVD screen error messages | Troubleshooting (see DVD SCREEN ERROR MESSAGES ) |
|
| No rearview camera picture is displayed or screen goes black when placed in reverse | Troubleshooting (see NO REARVIEW CAMERA PICTURE IS DISPLAYED OR SCREEN GOES BLACK WHEN PLACED IN REVERSE ) |
|
| The rearview camera picture is missing a color or tone, or picture rolls | Troubleshooting (see THE REARVIEW CAMERA PICTURE IS MISSING A COLOR OR TONE, OR PICTURE ROLLS ) |
|
| Trip computer-no distance | Troubleshooting (see TRIP COMPUTER-NO DISTANCE ) |
|
| Trip computer-no fuel information | Troubleshooting (see TRIP COMPUTER-NO FUEL INFORMATION ) |
|
| Trip computer distance to empty calibration is incorrect | Troubleshooting (see TRIP COMPUTER DISTANCE TO EMPTY CALIBRATION IS INCORRECT ) |
|
| Navigation cannot control A/C | Troubleshooting (see NAVIGATION CANNOT CONTROL A/C ) |
|
| Display day/night mode does not work | Troubleshooting (see DISPLAY DAY/NIGHT MODE DOES NOT WORK ) |
|
| System locks up constantly | Troubleshooting (see SYSTEM LOCKS UP CONSTANTLY ) |
|
| Vehicle icon wanders across the map when driving (does not follow a displayed road) or spins when driving | Troubleshooting (see VEHICLE ICON WANDERS ACROSS THE MAP (DOES NOT FOLLOW A DISPLAYED ROAD) OR SPINS WHEN DRIVING ) |
|
| Navigation drives by itself when parked | Troubleshooting (see NAVIGATION DRIVES BY ITSELF WHEN PARKED ) | |
| Navigation stays on with ignition switch off | Troubleshooting (see NAVIGATION STAYS ON WITH IGNITION SWITCH OFF ) |
|
| Navigation frequently asks for anti-theft code and needs GPS initialization | Troubleshooting (see SYSTEM INITIALIZATION ) |
|
| An In Line Diag screen appears every time the vehicle is started | Troubleshooting (see FACTORY DIAGNOSTIC SCREEN "IN LINE DIAG" ) | Software remedy, do not replace hardware, search ISIS for current ASB's |
| White dots tracked across the map | See Navigation user's guide for "offroad" tracking (bread crumbs) |
|
| Measurements are displayed in metric | See Navigation user's guide for selecting English or metric units |