FixVault

Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING INDEX

Symptom Diagnostic procedure Also check for
Poor AM or FM radio reception or interference Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING )
  • AM/FM antenna lead and/or sublead short or open in the wire
  • Antenna module unit
Audio unit power switch will not turn on (No information display and no sound) Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) )  
Audio unit power switch will not turn off Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF )  
No sound is heard from the speaker(s) (display is normal) Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) )  
Audio system sound is weak or distorted (display is normal) Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) )  
Radio preset memory is lost Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) )  
Volume does not change Symptom Troubleshooting (see VOLUME DOES NOT CHANGE )  
Radio tuner does not change stations Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS )  
Audio unit button illumination does not work Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS )  
Audio remote switch does not work properly Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY )  
Audio disc does not load Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD ) Damaged disc
Audio disc does not eject Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD )
  • Damaged disc
  • Disc with a label
Audio disc changer does not load all six discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) Tire pressure (over-inflated), disc smudged, dirty, or scratched
Audio disc changer does not move between discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) Foreign objects such coins or paper labels inserted into the CD changer/ player
Audio disc does not play Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY )  
Audio disc skips Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) Tire pressure (over-inflated), disc smudged, dirty, or scratched
Booming sound while driving with audio unit on or off Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF )  
USB device does not function Symptom Troubleshooting (see USB DEVICE DOES NOT FUNCTION )  
There is no sound from the left speaker when the USB device is connected Symptom Troubleshooting (see THERE IS NO SOUND FROM THE LEFT SPEAKER WHEN THE USB DEVICE IS CONNECTED )  
There is no sound from the right speaker when the USB device is connected Symptom Troubleshooting (see THERE IS NO SOUND FROM THE RIGHT SPEAKER WHEN THE USB DEVICE IS CONNECTED )  
Error code: XM NO SIGNAL is displayed Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL IS DISPLAYED )  
Error code: XM ANTENNA is displayed Symptom Troubleshooting (see ERROR CODE: XM ANTENNA IS DISPLAYED )  
XM radio display is blank and no station information is displayed (with AcuraLink) Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITH ACURALINK) )  
XM radio display is blank and no station information is displayed (without AcuraLink) Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITHOUT ACURALINK) )  
XM radio preset memory is lost (with AcuraLink) Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (WITH ACURALINK) )  
XM radio preset memory is lost (without AcuraLink) Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (WITHOUT ACURALINK) )  
Poor or no sound with XM radio (Audio unit does display XM channels) Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) )  
No sound when Bluetooth audio communicates HFL Symptom Troubleshooting (see NO SOUND WHEN BLUETOOTH AUDIO COMMUNICATES )
  • Bluetooth phone or audio device
  • GA-NET line open/short
  • HandsFreeLink control unit
  • Audio unit
Bluetooth audio cannot communicate HFL Symptom Troubleshooting (see BLUETOOTH AUDIO CANNOT COMMUNICATE )
  • Bluetooth phone or audio device
  • GA-NET line open/short
  • HandsFreeLink control unit
Bluetooth audio device cannot be registered HFL Symptom Troubleshooting (see BLUETOOTH AUDIO DEVICE CANNOT BE PAIRED )
  • Bluetooth phone or audio device
  • HandsFreeLink control unit
  • Audio unit
Communication with the connected device is interrupted or it changes HFL Symptom Troubleshooting (see COMMUNICATION WITH CONNECTED DEVICE IS INTERRUPTED OR IT CHANGES )
  • Electric wave interference
  • HandsFreeLink control unit
  • Audio unit
  • Bluetooth phone or audio device
  • Harness/connector
Connection guidance is not displayed on the screen HFL Symptom Troubleshooting (see CONNECTION GUIDANCE IS NOT DISPLAYED ON THE SCREEN )
  • Navigation display unit
  • Bluetooth phone or audio device
  • HandsFreeLink control unit
  • The Bluetooth phone or audio device may not be compatible
(Some mobile phones do not support a part of the guide.)
SKIP and PAUSE/RESUME operations cannot be done HFL Symptom Troubleshooting (see SKIP AND PAUSE/RESUME OPERATIONS CANNOT BE DONE )
  • Bluetooth phone (Some mobile phones do not support the function.) (For further information, please contact the phone company.)