Voice Control Tips
To give a voice command to the HFL system, press and release the TALK button (A) or the HFL TALK button (B). Always wait for the beep, then give your command in a clear, natural voice. The HFL microphone is on the ceiling by the roof console.
If the HFL system doesn't recognize your voice command, you'll hear "Pardon? Press the TALK button and say a command. For a list of commands, say handsfreehelp." If your command isn't recognized a second time, you'll hear "Bluetooth handsfreelink main menu. Available calling options are call, dial, redial, and transfer. Available setup options are phone setup, phone book, and system setup. For more detailed help, say handsfreehelp." If your command isn't recognized a third time, the HFL system sends you to its Help menu.
To hear a list of available options at any time, press the TALK button or the HFL TALK button and say "Handsfreehelp."
The HFL system may have problems recognizing some voices. To improve voice recognition:
- Close the windows and moonroof.
- Set the fan speed to low (1 or 2) or off.
- Adjust the airflow from the center vents down, so that it's not blowing against the microphone on the ceiling.
- Speak in a clear and natural voice. If the system cannot recognize your command, try speaking louder, in a deeper tone.
- If the background noise is too loud, you may need to speak louder.
- If you speak with something in your mouth, or your voice is too high, the system may not interpret your command correctly.
- Find out if the problem is with one person or with everyone who uses the system. If the system has a problem with only one person's voice, this is a system limitation.
- Make sure you are sitting in the driver's seat when setting up the HFL system, initiating calls, or giving voice commands.
When speaking numbers, makes sure to speak clearly. If the system still has issues, try speaking slower.
Many issues result from the client not using the system properly. When the TALK button or the HFL TALK button is pressed, the client hears one audible tone. When the BACK button (C) or the HFL BACK button (D) is pressed, the client hears two audible tones. Make sure to press the BACK button or the HFL BACK button to exit out of the HFL main menu after completing a call and before giving any navigation commands.
The HFL system may experience a number recognition issue, such as when a client rattles off a set of numbers in a group unrecognized by the system. The HFL system understands phone numbers in specific blocks of 1, 3, 4, 7, and 10 numbers. For example, the system understands:
1234567890
123-456-7890
1-2-3-4-5-6-7-8-9-0
The system may become confused if numbers are stated in other blocks like these:
1234-567-890
12-34-56-78-90
12345-67890
123-4567-890