| Poor AM or FM radio reception or interference |
Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITH NAVIGATION)
) |
Antenna lead short or open in the wire |
| Audio unit power switch will not turn on (No information display and no sound) |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITH NAVIGATION)
) |
|
| Audio unit power switch will not turn off |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF (WITH NAVIGATION)
) |
|
| No sound is heard from the speaker(s) (display is normal) |
Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION)
) |
|
| Auxiliary input sound is low or cannot be heard |
Symptom Troubleshooting (see AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION)
) |
|
| Audio system sound is weak or distorted (display is normal) |
Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) (WITH NAVIGATION)
) |
|
| Radio preset memory is lost |
Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST (WITH NAVIGATION)
) |
|
| Volume does not change |
Symptom Troubleshooting (see VOLUME DOES NOT CHANGE (WITH NAVIGATION)
) |
|
| Volume does not increase with speed |
Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED (WITH NAVIGATION)
) |
|
| Volume is too high or too low when driving at freeway speeds |
Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS (WITH NAVIGATION)
) |
|
| Radio tuner does not change stations |
Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS (WITH NAVIGATION)
) |
|
| Audio-navigation and HVAC switch panel button illumination does not work |
Symptom Troubleshooting (see AUDIO-NAVIGATION AND HVAC SWITCH PANEL BUTTON ILLUMINATION DOES NOT WORK (WITH NAVIGATION)
) |
|
| Audio remote switch does not work properly |
Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY (WITH NAVIGATION)
) |
|
| Audio disc does not load |
Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD (WITH NAVIGATION)
) |
Damaged disc |
| Audio disc does not eject |
Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT (WITH NAVIGATION)
) |
- Damaged disc
- Disc with a label
|
| Audio disc does not play |
Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY (WITH NAVIGATION)
) |
Foreign objects such coins or paper inserted into the audio disc changer/CD player |
| Audio disc skips |
Symptom Troubleshooting (see AUDIO DISC SKIPS (WITH NAVIGATION)
) |
Tire pressure (over-inflated), disc smudged, or scratched |
| Audio system button does not work |
Symptom Troubleshooting (see AUDIO SYSTEM BUTTON DOES NOT WORK (WITH NAVIGATION)
) |
|
| Audio unit disc indicator does not work |
Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK (WITH NAVIGATION)
) |
|
| USB device does not function |
Symptom Troubleshooting (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION)
) |
USB device compatibility (see the Owner's Manual) |
| USB input sound is low or cannot be heard |
Symptom Troubleshooting (see USB INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION)
) |
USB device compatibility (see the Owner's Manual) |
| Booming sound while driving with audio unit on or off |
Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF
) |
|
| Error code: XM NO SIGNAL or XM LOADING is displayed |
Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM LOADING IS DISPLAYED (WITH NAVIGATION)
) |
|
| Error code: XM ANTENNA or XM LOADING is displayed (with AcuraLink) |
Symptom Troubleshooting (see ERROR CODE: XM ANTENNA OR XM LOADING IS DISPLAYED (WITH ACURALINK)
) |
|
| XM radio display is blank and no station information is displayed (USA models) |
Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (USA MODELS WITH NAVIGATION)
) |
Also refer to AUDIO UNIT POWER SWITCH WILL NOT TURN ON (No information display and no sound) (see
) |
| XM radio display is blank and no station information is displayed (Canada models) |
Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (CANADA MODELS WITH NAVIGATION)
) |
Also refer to AUDIO UNIT POWER SWITCH WILL NOT TURN ON (No information display and no sound) (see
) |
| XM radio preset memory is lost (USA models) |
Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (USA MODELS WITH NAVIGATION)
) |
|
| XM radio preset memory is lost (Canada models) |
Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (CANADA MODELS WITH NAVIGATION)
) |
|
| Poor or no sound with XM radio (Audio unit does display XM channels) |
Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) (USA MODELS WITH NAVIGATION)
) |
|
| No sound when Bluetooth audio is used |
HFL Symptom Troubleshooting (see
NO SOUND WHEN BLUETOOTH AUDIO IS USED (WITH NAVIGATION)
) |
- Bluetooth cell phone
- GA-Net line open/short
- HandsFreeLink control unit
- Audio-navigation unit
|
| Bluetooth audio does not work |
HFL Symptom Troubleshooting (see
BLUETOOTH AUDIO DOES NOT WORK (WITH NAVIGATION)
) |
- Bluetooth cell phone
- GA-Net line open/short
- HandsFreeLink control unit
|
| Bluetooth cell phone cannot be paired |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE CANNOT BE PAIRED
) |
- Bluetooth cell phone compatibility
- HandsFreeLink control unit
- Audio-navigation unit
|
| The communication with cell phone is interrupted or changes |
HFL Symptom Troubleshooting (see
THE COMMUNICATION WITH CELL PHONE IS INTERRUPTED OR CHANGES (WITH NAVIGATION)
) |
- Electric wave interference
- HandsFreeLink control unit
- Audio-navigation unit
- Bluetooth cell phone
- Harness/connector
|
| Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE AUDIO FUNCTION SKIP AND PAUSE/RESUME DO NOT WORK (WITH NAVIGATION)
) |
Bluetooth cell phone compatibility (Some Bluetooth cell phones do not support the function. For further information, please contact the cell phone carrier or the cell phone manufacturer) |