| Poor AM or FM radio reception or interference (with navigation) |
Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITH NAVIGATION)
) |
- Antenna lead short or open in the wire
- Aftermarket window tinting
|
| Poor AM or FM radio reception or interference (without navigation) |
Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE (WITHOUT NAVIGATION)
) |
- Antenna lead short or open in the wire
- Aftermarket window tinting
|
| Audio unit power switch will not turn on (No information display and no sound) (with navigation) |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITH NAVIGATION)
) |
|
| Audio unit power switch will not turn on (No information display and no sound) (without navigation) |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITHOUT NAVIGATION)
) |
|
| Audio unit power switch will not turn off (with navigation) |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF (WITH NAVIGATION)
) |
|
| Audio unit power switch will not turn off (without navigation) |
Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF (WITHOUT NAVIGATION)
) |
|
| No sound is heard from the speaker(s) (display is normal) (with navigation) |
Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION)
) |
|
| No sound is heard from the speaker(s) (display is normal) (without navigation) |
Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITHOUT NAVIGATION)
) |
|
| Auxiliary input sound is low or cannot be heard (with navigation) |
Symptom Troubleshooting (see AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION)
) |
|
| Auxiliary input sound is low or cannot be heard (without navigation) |
Symptom Troubleshooting (see AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD (WITHOUT NAVIGATION)
) |
|
| Audio system sound is weak or distorted (display is normal) (with navigation) |
Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) (WITH NAVIGATION)
) |
|
| Audio system sound is weak or distorted (display is normal) (without navigation) |
Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) (WITHOUT NAVIGATION)
) |
|
| Radio preset memory is lost (with navigation) |
Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST (WITH NAVIGATION)
) |
|
| Radio preset memory is lost (without navigation) |
Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST (WITHOUT NAVIGATION)
) |
|
| Volume does not change (with navigation) |
Symptom Troubleshooting (see VOLUME DOES NOT CHANGE (WITH NAVIGATION)
) |
|
| Volume does not change (without navigation) |
Symptom Troubleshooting (see VOLUME DOES NOT CHANGE (WITHOUT NAVIGATION)
) |
|
| Volume does not increase with speed (with navigation) |
Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED (WITH NAVIGATION)
) |
|
| Volume does not increase with speed (without navigation) |
Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED (WITHOUT NAVIGATION)
) |
|
| Volume is too high or too low when driving at freeway speeds (with navigation) |
Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS (WITH NAVIGATION)
) |
|
| Volume is too high or too low when driving at freeway speeds (without navigation) |
Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS (WITHOUT NAVIGATION)
) |
|
| Radio tuner does not change stations (with navigation) |
Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS (WITH NAVIGATION)
) |
|
| Radio tuner does not change stations (without navigation) |
Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS (WITHOUT NAVIGATION)
) |
|
| Audio system information does not display on the audio-navigation switch panel display |
Symptom Troubleshooting (see AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-NAVIGATION SWITCH PANEL DISPLAY (WITH NAVIGATION)
) |
|
| Audio system information does not display on the audio-HVAC display unit |
Symptom Troubleshooting (see AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC DISPLAY UNIT (WITHOUT NAVIGATION)
) |
|
| Audio-navigation switch panel button illumination does not work |
Symptom Troubleshooting (see AUDIO-NAVIGATION SWITCH PANEL BUTTON ILLUMINATION DOES NOT WORK (WITH NAVIGATION)
) |
|
| Audio switch panel button illumination does not work |
Symptom Troubleshooting (see AUDIO SWITCH PANEL BUTTON ILLUMINATION DOES NOT WORK (WITHOUT NAVIGATION)
) |
|
| Audio remote switch does not work properly (with navigation) |
Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY (WITH NAVIGATION)
) |
|
| Audio remote switch does not work properly (without navigation) |
Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY (WITHOUT NAVIGATION)
) |
|
| Audio disc does not load (with navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD (WITH NAVIGATION)
) |
Damaged disc |
| Audio disc does not load (without navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD (WITHOUT NAVIGATION)
) |
Damaged disc |
| Audio disc does not eject (with navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT (WITH NAVIGATION)
) |
- Damaged disc
- Disc with a label
|
| Audio disc does not eject (without navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT (WITHOUT NAVIGATION)
) |
- Damaged disc
- Disc with a label
|
| Audio disc changer does not load all six discs |
Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS (WITHOUT NAVIGATION)
) |
Tire pressure (over-inflated), disc smudged, or scratched |
| Audio disc changer does not move between discs |
Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS (WITHOUT NAVIGATION)
) |
|
| Audio disc does not play (with navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY (WITH NAVIGATION)
) |
Foreign objects such coins or paper inserted into the audio disc changer/CD player |
| Audio disc does not play (without navigation) |
Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY (WITHOUT NAVIGATION)
) |
Foreign objects such coins or paper inserted into the audio disc changer/CD player |
| Audio disc skips (with navigation) |
Symptom Troubleshooting (see AUDIO DISC SKIPS (WITH NAVIGATION)
) |
Tire pressure (over-inflated), disc smudged, or scratched |
| Audio disc skips (without navigation) |
Symptom Troubleshooting (see AUDIO DISC SKIPS (WITHOUT NAVIGATION)
) |
Tire pressure (over-inflated), disc smudged, or scratched |
| Audio unit button does not work (with navigation) |
Symptom Troubleshooting (see AUDIO UNIT BUTTON DOES NOT WORK WITH NAVIGATION)
) |
|
| Audio unit button does not work (without navigation) |
Symptom Troubleshooting (see AUDIO UNIT BUTTON DOES NOT WORK (WITHOUT NAVIGATION)
) |
|
| Audio unit disc indicator does not work (with navigation) |
Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK (WITH NAVIGATION)
) |
|
| Audio unit disc indicator does not work (without navigation) |
Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK (WITHOUT NAVIGATION)
) |
|
| USB device does not function (with navigation) |
Symptom Troubleshooting (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION)
) |
USB device compatibility (see Owner's Manual) |
| USB device does not function (without navigation) |
Symptom Troubleshooting (see USB DEVICE DOES NOT FUNCTION (WITHOUT NAVIGATION)
) |
USB device compatibility (see Owner's Manual) |
| USB input sound is low or cannot be heard (with navigation) |
Symptom Troubleshooting (see USB INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION)
) |
USB device compatibility (see Owner's Manual) |
| USB input sound is low or cannot be heard (without navigation) |
Symptom Troubleshooting (see USB INPUT SOUND IS LOW OR CANNOT BE HEARD (WITHOUT NAVIGATION)
) |
USB device compatibility (see Owner's Manual) |
| Error code: XM NO SIGNAL or XM LOADING is displayed (with navigation) |
Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM LOADING IS DISPLAYED (WITH NAVIGATION)
) |
|
| Error code: XM NO SIGNAL or XM LOADING is displayed (without navigation) |
Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM LOADING IS DISPLAYED (WITHOUT NAVIGATION)
) |
|
| Error code: XM ANTENNA or XM LOADING is displayed (with AcuraLink®) |
Symptom Troubleshooting (see ERROR CODE: XM ANTENNA OR XM LOADING IS DISPLAYED (WITH AcuraLink®)
) |
|
| Error code: XM ANTENNA or XM LOADING is displayed (without AcuraLink®) |
Symptom Troubleshooting (see ERROR CODE: XM ANTENNA OR XM LOADING IS DISPLAYED (WITHOUT AcuraLink®)
) |
|
| XM radio display is blank and no station information is displayed (USA models with navigation) |
Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (USA MODELS WITH NAVIGATION)
) |
Also refer to AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-NAVIGATION SWITCH PANEL DISPLAY |
| XM radio display is blank and no station information is displayed (Canada models with navigation) |
Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (CANADA MODELS WITH NAVIGATION)
) |
Also refer to AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-NAVIGATION SWITCH PANEL DISPLAY |
| XM radio display is blank and no station information is displayed (without navigation) |
Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (WITHOUT NAVIGATION)
) |
Also refer to AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC DISPLAY UNIT |
| XM radio preset memory is lost (USA models with navigation) |
Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (USA MODELS WITH NAVIGATION)
) |
|
| XM radio preset memory is lost (Canada models with navigation) |
Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (CANADA MODELS WITH NAVIGATION)
) |
|
| XM radio preset memory is lost (without navigation) |
Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST (WITHOUT NAVIGATION)
) |
|
| Poor or no sound with XM radio (Audio unit does display XM channels) (USA models with navigation) |
Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) (USA MODELS WITH NAVIGATION)
) |
|
| Poor or no sound with XM radio (Audio unit does display XM channels) (Canada models with navigation) |
Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) (CANADA MODELS WITH NAVIGATION)
) |
|
| Poor or no sound with XM radio (Audio unit does display XM channels) (without navigation) |
Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) (WITHOUT NAVIGATION)
) |
|
| No sound when Bluetooth audio is used (with navigation) |
HFL Symptom Troubleshooting (see
NO SOUND WHEN BLUETOOTH AUDIO IS USED (WITH NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| No sound when Bluetooth audio is used (without navigation) |
HFL Symptom Troubleshooting (see
NO SOUND WHEN BLUETOOTH AUDIO IS USED (WITHOUT NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| Bluetooth audio does not work (with navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH AUDIO DOES NOT WORK (WITH NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| Bluetooth audio does not work (without navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH AUDIO DOES NOT WORK (WITHOUT NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| Bluetooth cell phone cannot be paired (with navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE CANNOT BE PAIRED (WITH NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| Bluetooth cell phone cannot be paired (without navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE CANNOT BE PAIRED (WITH NAVIGATION)
) |
Bluetooth phone compatibility (see Owner's Manual) |
| The communication with cell phone is interrupted or changes |
HFL Symptom Troubleshooting (see
THE COMMUNICATION WITH CELL PHONE IS INTERRUPTED OR CHANGES
) |
- Electric wave interference
- HandsFreeLink control unit
- Audio-navigation unit
- Bluetooth phone
- Harness/connector
|
| Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (with navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE AUDIO FUNCTION SKIP AND PAUSE/RESUME DO NOT WORK (WITH NAVIGATION)
) |
(For further information, please contact the cell phone carrier or the cell phone manufacturer.) Bluetooth phone (Some Bluetooth phones do not support the function.) |
| Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (without navigation) |
HFL Symptom Troubleshooting (see
BLUETOOTH CELL PHONE AUDIO FUNCTION SKIP AND PAUSE/RESUME DO NOT WORK (WITHOUT NAVIGATION)
) |
(For further information, please contact cell phone carrier or the cell phone manufacturer.) Bluetooth phone (Some Bluetooth phones do not support the function.) |