Using Alignment Sheet Submission Form (GROUP 44, NO. 16-02)

Publication date: 2016-07-07
Reference number: GROUP 44, NO. 16-02
Supersedes refnos: 2043620, GROUP 44, NO. 16-01

USING ALIGNMENT SHEET SUBMISSION FORM

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 44, NO. 16-02 (2043620), Date of Issue: July 7, 2016

VOLKSWAGEN:	2016-2017 All
GROUP:	44 - Wheels - Tires, Wheel Alignments

Superceded Bulletin(s): GROUP 44, NO. 16-01, Date of Issue: March 7, 2016

APPLICABLE MODELS AND YEARS

Model(s)	Year	Eng. Code	Trans. Code	VIN Range From	VIN Range To
All	2016-2017	All	All	All	All

CONDITION

44 16 02 July 7, 2016 2043620 Supersedes Technical Bulletin V441601 dated March 7, 2016 to include an additional model year applicability and update VW Hub opening page photo and location of alignment form.

Using Alignment Sheet Submission Form

Please see section 3.66, "Wheel alignment and balance", paragraphs 1 and 3, as stated in Volkswagen's Warranty Policies and Procedures Manual for guide lines of submitting warranty claims for alignments.

TECHNICAL BACKGROUND

This Technical Bulletin outlines how to use the Alignment Sheet Submission Form for warranty submission of alignment sheets.

For all vehicles (except Touareg):

During PDI the technician finds the alignment not correct after a road test.

For Touareg:

Touareg, alignment sheet must be used between 1,000 and 6,000 miles.

NOTE: Warranty only covers alignments at PDI for all vehicles except Touareg which is covered between 1,000 and 6,000 miles. Alignment claims submitted without an Alignment Sheet Submission Form will be debited.

PRODUCTION SOLUTION

Information only.

SERVICE

Using VW Hub, access the "Service" tab, select the "Alignment Worksheet" link (Figure 1), this is where the Alignment Sheet Submission Form (Figure 2) is located.

Once the form is located, fill out the following sections of the Alignment Sheet Submission Form:

Dealer Information:
Vehicle Information:
Complaint:
- In the comment section note: tire brand, tire PSI, ride height and fuel level to properly document vehicle conditions at the time of the alignment.

After the three sections have been filled out, upload a copy of the alignment measurements from your computer using the "Browse" tab within the "Alignment File Upload" section of the form. See pictures below for an example of what should/should not be submitted.

NOTE: Hand written or scanned copies of alignment sheets will not be accepted as they may not contain all the correct information needed for warranty submission. Incomplete Alignment Sheet Submission Forms will cause warranty claims to be debited.

Example of an acceptable alignment printout.

Example of an unacceptable alignment printout.

NOTE: For example, on the "unacceptable" form there is no VIN, Date, Model or alignment measurement information.

Once the alignment measurements have been uploaded click the "Submit Alignment" button.

WARRANTY

Information only.

REQUIRED PARTS AND TOOLS

No special parts required.

No special tools required.

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.