FixVault

Fault Conditions

When a fault code is set, it is stored with a set of environmental conditions. The environmental conditions are used to aid in pinpointing the root cause of the fault. Some of the information found in the fault conditions contain information on transmission temperature, engine speed and road speed etc. This information is also helpful when trying to duplicate the customer complaint. For example, if a customer complains about a shifting complaint when cold, check the fault conditions to verify this complaint. Remember to always print out the fault codes with the fault conditions. This information is helpful to the technician as well as technical assistance.