Instrument Cluster Fails To Program (62 02 11)

INSTRUMENT CLUSTER FAILS TO PROGRAM

TECHNICAL SERVICE BULLETIN

SUBJECT

Instrument Cluster Fails to Program 

SITUATION

When the vehicle is being programmed with ISTA/P (Integrated Service Technical Application, Programming), the final report indicates that the instrument cluster has failed programming.

The cluster is fully functional after a power cycle is carried out, once the vehicle programming is completed.

CAUSE

Instrument cluster software error on clusters manufactured between 07/28/2010 and 08/08/2010 and that have a factory integration level earlier than F010-10-09-501 (ISTA/P 2.39.0)

PROCEDURE

If a programming failure is observed on the instrument cluster, before reattempting a second programming session, check whether the vehicle identification number is listed in the attachment to this Service Information bulletin.

If the vehicle identification number of the affected vehicle is shown on the list  , replace the instrument cluster.

If the vehicle is not on the list,  repeat the programming procedure up to two additional times; then replace it.

PARTS INFORMATION

Part Number	Description	Quantity
Refer to ETK	Instrument cluster	1

WARRANTY INFORMATION

1. Covered under the terms of the BMW New Vehicle/SAV Limited Warranty; or
2. Covered only when this procedure is required with eligible repairs under the terms of the BMW Certified Pre-Owned Program.

When the final report indicates the instrument cluster failed to program correctly during the original programming session, claim the applicable additional work listed below.

Defect Code

Refer to the instructions below

Submit the additional work under the defect code that applies to the original vehicle software programming/encoding session.

Cluster Fails to Program, VIN IS on the List Attachment 

Labor Operation:	Labor Allowance:	Description:
62 11 786	Refer to KSD2	Replacing instrument cluster
61 00 730	Refer to KSD2	Programming/encoding control unit(s)

Cluster Fails to Program, VIN IS NOT on the List Attachment 

61 00 731	Refer to KSD2	Additional work after first termination while programming/encoding
and, if necessary
61 00 732	Refer to KSD2	Additional work after second termination while programming/encoding
and, if necessary
62 11 786	Refer to KSD2	Replacing instrument cluster
61 00 730	Refer to KSD2	Programming/encoding control unit(s)

The labor operations listed above are associated work to an original vehicle software programming/encoding session.

ATTACHMENTS