Outgoing Calls
WARNING: This page is about a different car, the 2011 Honda Insight and 2010 Honda Insight. However, it is still accessible from the selected car via links, so may be relevant.
If a customer says that they cannot place a call using the HFL system, ask if the call was initiated through the HFL system or the cell phone itself.
If the call is placed by the HFL system:
- Make sure the Bluetooth feature is turned on in the cell phone.
- Make sure the cell phone is paired to the HFL system and linked.
- Make sure the customer is pressing the HFL TALK button before each command and going through the calling process correctly.
- Make sure the customer is pressing the HFL TALK button and not the HFL BACK button or the navigation buttons.
- Check if the cell phone has an Authorized Connections or Trusted option.
- Do a soft reset to the cell phone.
If the call is placed by the cell phone:
By default, the call will automatically transfer to HFL. This setting can be changed using the "Auto Transfer" command under the "System Setup" menu. If it is preferred to have a call placed by the cell phone remain on the cell phone, then the Auto Transfer featured should be set to Disabled. The "Transfer" command can be used to transfer calls between the HFL and handset.