Odometer Servicing When Odometer Cannot Be Set To Actual Mileage (PIT4720F)
Publication date: 2025-06-13Reference number: PIT4720F
Supersedes refnos: 25-NA-167, PIT4720, PIT4720A, PIT4720B, PIT4720C, PIT4720D, PIT4720E
ODOMETER SERVICING WHEN ODOMETER CANNOT BE SET TO ACTUAL MILEAGE
TECHNICAL SERVICE BULLETIN
| Supercedes: | This Service Bulletin replaces PIT4720F. Please discard all versions of PIT4720. |
SERVICE INFORMATION
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| BrightDrop | All GM Passenger Cars and Trucks | 2010 | 2025 | - | - | All | All |
| Buick | |||||||
| Cadillac | |||||||
| Chevrolet | |||||||
| GMC | |||||||
| Involved Region or Country | U.S. and Canada Only |
Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws.
CONDITION / CONCERN
When replacing or servicing the IPC/odometer and the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown, have the dealer follow the instructions below.
INSTRUCTIONS
Refer the dealer to the GM SERVICE POLICIES AND PROCEDURES MANUAL Section 3.5 Odometer Servicing (U.S.) or in Canada, Section 5.2.4 Odometer Servicing.
Various laws* require that when an odometer is serviced, repaired or replaced, the mileage indicated is to remain the same as before this service, repair or replacement. Where the odometer cannot register the same mileage as before, the odometer shall be adjusted to read zero and a notice in writing shall be attached to the driver's door frame of the vehicle by the Service Agent (refer to illustration ODOMETER SERVICING LABEL). The Odometer Repair Notice Label may be obtained through GM EPC (Catalog Group 8.808).
It is the general practice of Authorized Service Centers to return repaired speedometers to their customers showing the original mileage reading on the odometer as received. This practice will apply whether or not the odometer unit is replaced. Therefore, a notice for the vehicle door frame indicating that an odometer has been set to zero normally will not be required.
(*Motor Vehicle Information and Cost Savings Act, Motor Vehicle Reg. 580; Canadian province regulations including: Northwest Territories, Ontario, Prince Edward Island, and Quebec. Countries: USA, Canada.)
SAMPLE LABEL
ODOMETER REPAIR/REPLACEMENT THE ODOMETER ON THIS VEHICLE WAS REPAIRED AND TURNED BACK TO ZERO, OR WAS REPLACED WITH AN ODOMETER SET AT ZERO. MILEAGE PRIOR TO REPAIR/REPLACEMENT WAS:
_______________________MILES OR _______________________KILOMETERS.
DATE REPAIRED/REPLACED: __________
BY EMPLOYEE: _____________________________________________________
FEDERAL LAW PROHIBITS REMOVAL OR ALTERATION OF THIS LABEL PT. NO. 10443718 ODOMETER REPAIR NOTICE
WARRANTY INFORMATION
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
| Labor Operation | Description | Labor Time |
|---|---|---|
| 3481208* | Odometer Repair Notice Label Install | 0.2 hr |
| *This is a unique Labor Operation for bulletin use only. | ||
SERVICE INFORMATION
| Version | 1 |
| Modified | Released June 13, 2025 |