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Wireless Charging System Check/Phone Compatibility/Retrofit Kit Available (18-NA-153)

Publication date: 2018-05-09
Reference number: 18-NA-153

WIRELESS CHARGING SYSTEM CHECK/PHONE COMPATIBILITY/RETROFIT KIT AVAILABLE

WIRELESS CHARGING SYSTEM CHECK/PHONE COMPATIBILITY/RETROFIT KIT AVAILABLE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 18-NA-153, Date of Issue:  May 9, 2018

SERVICE INFORMATION

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick LaCrosse 2017 2018   All All
Buick Regal 2018 2018  
Cadillac ATS
CT6
CTS
ELR
XT5
XTS		 2015 2018  
 
 
 
Cadillac Escalade Models 2015 2017  
Chevrolet Bolt EV
Suburban
Tahoe
Volt		 2015 2017  
Chevrolet Camaro
Impala
Malibu		 2016 2018  
Chevrolet Colorado
Cruze		 2015 2018  
 
Chevrolet Equinox 2018 2018  
Chevrolet Silverado 2016 2017  
GMC Canyon 2015 2018  
GMC Sierra 2016 2017  
GMC Yukon Models 2015 2017  
Involved Region or Country  North America and N.A. Export Regions
Additional Options (RPOs)  Equipped with Inductive Portable Wireless Charger (RPO K4C) or Accessory RPO 5ZI
Condition  Some customers may comment on the wireless charging being inoperative on vehicle after recently upgrading cell phone and/or changing vehicles.
Cause  This may be due to newer cell phones not being compatible with the first generation (GEN I) wireless charging system.

SERVICE PROCEDURE

IMPORTANT:

Before performing any repairs, dealers should reference previous GM Service Bulletin 17-NA-142 to check phone compatibility and validate the function of the wireless device charger with special tool EL 51755-A.

Before any further steps are taken, dealers should confirm that the vehicle is equipped with K4C or 5ZI, the GEN I wireless charging system is operating as intended, and if the customers phone is compatible with the GEN I wireless charging system.

If equipped with K4C or 5ZI, the system is operating as intended and the customer's phone is not compatible, then the dealer can offer the customer to purchase a GEN II wireless charging retrofit kit, P/N 84526978. The suggested list price is $99.00 (USD). Dealers in Canada should refer to GMCC suggested list price.

The GEN II wireless charging system is compatible with the latest cell phones, and is intended to wirelessly charge without a cell phone protective cover. Due to various sizes and styles of cell phone protective covers, GM cannot guarantee that a cell phone with a cover installed will wirelessly charge.

Upgrading to a GEN II wireless charging system will not change the dimensions of the charging pocket or pad. If the customer's phone does not fit in the GEN I wireless charging configuration, it will not fit in the GEN II wireless charging configuration.

NOTE:

This kit is intended as customer pay and will not be allowed under warranty.

PARTS INFORMATION

Causal Part Description Part Number Qty
N/A MODULE PKG-M/TEL CONT 84526978 1

The retrofit kit will include a GEN II wireless charging module and a service jumper harness that results in a "plug and play" connection. The kit is customer pay and will not be allowed to be covered under warranty.

Reference the list of vehicles below to determine which vehicles are involved by model and model year.

PROGRAMS THAT ONLY REQUIRE KIT P/N 84526978

Make Model GEN I Wireless Charging
or
Gen II Wireless Charging
  2015 2016 2017 2018
Buick LaCrosse N/A N/A GEN I GEN I
Buick Regal N/A N/A N/A GEN I
Buick Regal Wagon N/A N/A N/A GEN I
Cadillac CT6 N/A GEN I GEN I GEN I
Cadillac Escalade Models GEN I GEN I GEN I GEN II
Cadillac XT5 N/A N/A GEN I GEN I
Chevrolet Bolt EV N/A N/A GEN I GEN II
Chevrolet Camaro N/A GEN I GEN I GEN I
Chevrolet Cruze N/A GEN I GEN I GEN I
Chevrolet Equinox N/A N/A N/A GEN I
Chevrolet Impala N/A GEN I GEN I GEN I
Chevrolet Silverado N/A GEN I GEN I GEN II
Chevrolet Suburban GEN I GEN I GEN I GEN II
Chevrolet Tahoe GEN I GEN I GEN I GEN II
Chevrolet Volt N/A GEN I GEN I GEN II
GMC Sierra N/A GEN I GEN I GEN II
GMC Yukon GEN I GEN I GEN I GEN II
PROGRAMS THAT REQUIRE KIT P/N 84526978 ALSO REQUIRE RE-WORK OF EXISTING PARTS

Make Model GEN I Wireless Charging
or
Gen II Wireless Charging
  2015 2016 2017 2018
Chevrolet Colorado N/A N/A GEN I GEN I
Chevrolet Malibu N/A GEN I GEN I GEN I
GMC Canyon N/A N/A GEN I GEN I
IMPORTANT:

The Chevrolet Colorado, Malibu, and GMC Canyon will require slight modification to install the GEN II wireless charging retrofit kit. The modifications are necessary to allow the new connector location to have proper clearance. Please reference the modification procedure below.

CHEVROLET COLORADO AND GMC CANYON MODIFICATION PROCEDURE

GM5067794Courtesy of GENERAL MOTORS COMPANY
  1. 32 mm
  2. 30 mm
  3. 30 mm
  4. 11 mm

Modify the wireless charging module bracket by trimming the areas shown to allow clearance for the new module connector.

CHEVROLET MALIBU MODIFICATION PROCEDURE

GM5067795Courtesy of GENERAL MOTORS COMPANY

View of area where cell phone charger attaches to console. Looking from rear of console before cutting console webbing.

NOTE:

Console is upside down in this picture.

GM5067796Courtesy of GENERAL MOTORS COMPANY
  1. Cut vertically up from existing rectangular opening.
  2. Cut down approximately 5mm, 30mm from edge of existing rectangle.
  3. Cut horizontally from rectangular opening to the prior cut that was 5mm down.
GM5067797Courtesy of GENERAL MOTORS COMPANY

Finished console modification.

Modified area inside oval

NOTE:

Console is still upside down in this picture.

GM5067798Courtesy of GENERAL MOTORS COMPANY

Install wireless charging module into the charging pocket retainer clips.

Scribe a line on the inside of the retaining clip level with the surface of the charging module (both retaining clips).

Remove wireless charging module.

Drill a hole in the charging pocket retaining clips below the line that was scribed into the retaining clip. With hole below line it will ensure that the charging module will be pulled and retained to the charging pocket.

Drill a large enough hole for Ziptie to fit through.

GM5067799Courtesy of GENERAL MOTORS COMPANY

Place charging module into charging pocket.

Install a 17in / 45cm Ziptie around the charging module/charging pocket.

Secure Ziptie and cut off excess.

Reinstall assembled parts into the console.

SERVICE INFORMATION

PROGRAMS THAT REQUIRE KIT P/N 84526978 ALSO ADDITIONAL PARTS REQUIRED (BRACKET AND CHARGE MAT)

Make Model GEN I Wireless Charging
or
Gen II Wireless Charging
  2015 2016 2017 2018
Cadillac ATS Do not attempt installation at this time - Additional details to follow.
Cadillac CTS
Cadillac ELR
Cadillac XTS
IMPORTANT:

This bulletin will be updated once parts are available.

NOTE:

Starting with the 2019 Model Year, all GM vehicles that offer wireless charging should be equipped with GEN II wireless charging.

WARRANTY INFORMATION

Any labor and/or additional parts will also be customer pay. Labor time should be charged similar to what is documented in the GM Global Labor Time Guide utilizing labor operation 5420170 for the specific program comparison. Most GM vehicles will require only the kit; however, a small number of GM programs will require slight modification or additional parts to complete the retrofit.

SERVICE INFORMATION

Version  1
Modified  Released May 9, 2018

Additional Keywords: Apple, 8,8+, X, iPhone

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