FixVault

Lock System Does Not Unlock

Lock System Does Not Unlock

Step Action Yes No
DEFINITION: The ignition lock cylinder does not allow the key to rotate out of the LOCK position.
1 Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections? Go to Step 2  Go to Symptoms - Steering Wheel and Column 
2 Verify that the lock system does not unlock.
Does the lock system unlock?
System OK Go to Step 3 
3 Inspect for an incorrect, worn, or damaged key.
Is the key incorrect, worn, or damaged?
Go to Step 5  Go to Step 4 
4 Inspect the steering column lock and ignition switch cylinder for damage.
Is the cylinder damaged?
Go to Step 6  Go to Step 2 
5 Replace the key. Refer to Key and Lock Cylinder Coding in General Information.
Did you complete the replacement?
Go to Step 7  -
6 Replace the steering column lock and ignition switch cylinder. Refer to Steering Column Lock and Ignition Switch Cylinder Replacement .
Did you complete the replacement?
Go to Step 7  -
7 Operate the system in order to verify the repair.
Did you correct the condition?
System OK Go to Step 3