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Flash: Transmission Control Module (TCM) Updates (21-025-22)

WARNING: This page is about the 300 Limited, 4WD, Gas, which is a different variant/trim than selected.
Publication date: 2022-08-09
Reference number: 21-025-22

FLASH: TRANSMISSION CONTROL MODULE (TCM) UPDATES

FLASH: TRANSMISSION CONTROL MODULE (TCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 21-025-22, Date of Issue:  August 09, 2022
CHRYSLER: 2018 (LX) Chrysler 300
GROUP: 21 - Transmission and Transfer Case

OVERVIEW

This bulletin involves reprogramming the TCM with the latest available software.

MODELS

MODELS CHART

2018 (LX) Chrysler 300
NOTE: This bulletin applies to vehicles within the following markets/countries: North America, LATAM, APAC and EMEA.
NOTE: This bulletin applies to vehicles equipped with a 6.4L V8 SRT Hemi MDS Engine (Sales Code ESG) and a (8HP70) 8-Speed Automatic Transmission (Sales Code DFK).

SYMPTOM/CONDITION

The following software enhancements are available:

  1. Engine REV stationary exhaust noise restrictions.
  2. Complaint of noticeable low RPM during a hard braking procedure.

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If Diagnostic Trouble Codes (DTCs) or symptom conditions, other than the one listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom/condition listed above perform the Repair Procedure.

REPAIR PROCEDURE

NOTE: The Powertrain Control Module (PCM) must be updated to the latest available software. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the PCM software.
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
  1. Reprogram the TCM with the latest available software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the application's "HELP" tab.
  2. Clear any DTCs that may have been set in any modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.
  3. Verify the PCM is programmed with the latest available software. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the PCM software.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No: Description Skill Category Amount
18-19-05-RH Module, Transmission Control (TCM) - Reprogram (0 - Introduction) 2 - Automatic Transmission 0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this procedure is approximately 4 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must use failure code CC with this Technical Service Bulletin. 

  1. If the customer's concern matches the SYMPTOM/CONDITION identified in the Technical Service Bulletin, failure code CC is to be used.
  2. When utilizing this failure code, the 3C's (customer's concern, cause and correction) must be provided for processing Technical Service Bulletin flash/reprogramming conditions.
FAILURE CODE CHART

CC Customer Concern