Inspection and Verification

Verify the customer concern.
Visually inspect for obvious signs of mechanical or electrical damage.

Fig 1: Vehicle Speed Control System Visual Inspection Chart
Courtesy of FORD MOTOR CO.
If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
If the concern is not visually evident, verify the symptom and refer to the SYMPTOM CHART .