Technical Service Bulletins

• Accessories Control Systems
  • Various Vehicles - Module Reprogramming (G0000150)
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Audio Control Module (ACM) Displays Satellite Fault With Diagnostic Trouble Code (DTC) B1342 In Satellite Digital Audio Receiver System (SDARS) Module (11-3-3)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Sync Software Update - Various Issues (09-7-9)
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Sync Functions Inoperative, DTC U3000-41,U0485, Or U0100, And/Or Battery Draw With Accessory Protocol Interface Module Connected (09-14-3)
  • Navigation Radio - When On In Cd Mode - Time Displays Twice In The FDIM (09-11-9)
  • Sync With 911 Assist And Vehicle Health Report (VHR) Dealer Upgrade Software (09-5-4)
  • Front Display Interface Module (FDIM) - Outside Temperature Display Toggles Between FAHRENHEIT/CELSIUS (08-23-12)
  • Sync Software Programming Service Tips (08-21-2)
• Accessory Drive Belts
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
• Air Bag, SRS
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
• Anti-Lock Brakes
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Traction Control Light With DTC C1440 - Built 6/1/2009-6/10/2009 (09-15-1)
  • Left Front Abs Sensor Contacting Tone Ring - Vehicles Built 10/21/2008-10/31/2008 (09-5-5)
• Anti-Theft Systems
  • Passive Anti Theft System(Pats) Key Programming (G0000156)
• Auxiliary Emission Control Systems
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
  • Hybrid Only - DTCS P0442, P0456 Or P1450 - Built On Or Before 4/6/2009 (10-1-3)
  • Difficult To Diagnose EVAP DTCS P0442, P0455, P0456. P0457 - Built On Or Before 8/1/2008 (08-26-10)
• Axle Shafts
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Battery Management Systems
  • High Voltage Battery Charging Process (20-7073)
  • HV Battery Charging Process For FHEV Vehicles (18-7070)
• Body Interior
  • Various Vehicles - Module Reprogramming (G0000150)
  • Audio Control Module (ACM) Displays Satellite Fault With Diagnostic Trouble Code (DTC) B1342 In Satellite Digital Audio Receiver System (SDARS) Module (11-3-3)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Sync Software Update - Various Issues (09-7-9)
  • Sync Functions Inoperative, DTC U3000-41,U0485, Or U0100, And/Or Battery Draw With Accessory Protocol Interface Module Connected (09-14-3)
  • Navigation Radio - When On In Cd Mode - Time Displays Twice In The FDIM (09-11-9)
  • Sync With 911 Assist And Vehicle Health Report (VHR) Dealer Upgrade Software (09-5-4)
  • Front Display Interface Module (FDIM) - Outside Temperature Display Toggles Between FAHRENHEIT/CELSIUS (08-23-12)
  • Sync Software Programming Service Tips (08-21-2)
• Brakes Control Systems
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Traction Control Light With DTC C1440 - Built 6/1/2009-6/10/2009 (09-15-1)
  • Parking Brake Pedal Will Not Fully Return When Released - Indicator Stays On (09-6-7)
  • Left Front Abs Sensor Contacting Tone Ring - Vehicles Built 10/21/2008-10/31/2008 (09-5-5)
• Charging Systems
  • Stuck High Voltage Charge Cord Information Sheet (G0000127)
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
• Communication Devices
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Sync - Loud Incoming Telephone Call Volume - Built On Or After 12/1/2008 (12-4-10)
  • SIRIUS Radio With Navigation - Various Functionality Concerns - Built On Or Before 3/8/2010 (11-11-16)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Sync System Defaults To Or Stays In Privacy Mode, Multiple Vehicle Lines (10-2-8)
  • Sync Software Update - Various Issues (09-7-9)
  • Sync Functions Inoperative, DTC U3000-41,U0485, Or U0100, And/Or Battery Draw With Accessory Protocol Interface Module Connected (09-14-3)
  • Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (09-13-5)
  • Sync With 911 Assist And Vehicle Health Report (VHR) Dealer Upgrade Software (09-5-4)
• Cooling Fan
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
• Cooling System (Mechanical)
  • Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
• Differentials & Drive Axles
  • AWD - Vibration At Highway Speeds - Built On Or Before 6/13/2010 (11-5-25)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Driveshaft & Universal Joints
  • AWD - Vibration At Highway Speeds - Built On Or Before 6/13/2010 (11-5-25)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Engine Control Systems
  • Various Vehicles - Module Reprogramming (G0000150)
  • Diagnostic Trouble Code (DTC) P1635 (19-7008)
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
  • Hybrid Only - DTCS P0442, P0456 Or P1450 - Built On Or Before 4/6/2009 (10-1-3)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Red Triangle On And Stop Safely Now Message - DTC P1A0C (09-8-9)
  • Difficult To Diagnose EVAP DTCS P0442, P0455, P0456. P0457 - Built On Or Before 8/1/2008 (08-26-10)
• Entertainment Systems
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Audio Control Module (ACM) Displays Satellite Fault With Diagnostic Trouble Code (DTC) B1342 In Satellite Digital Audio Receiver System (SDARS) Module (11-3-3)
  • Fm Radio Reception/Sound Quality Changes While Driving Or Satellite Radio Signal Bleed Through When Using Audio System In Aux Mode (10-13-3)
  • Sync Software Update - Various Issues (09-7-9)
  • Navigation Radio - When On In Cd Mode - Time Displays Twice In The FDIM (09-11-9)
  • Satellite Radio (Non-Navigation) - Inoperative With Blank Message Display And No Codes - Built Between 12/03/2008-5/09/2009 (09-11-10)
• Exhaust
  • Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
• Exterior Body Panels
  • Rear Quarter Panel Wheel Well Lip Corrosion And/Or Perforation (15-0157)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • Liftgate Difficult To Open Or Close - Built On Or Before 3/2/2011 (12-4-3)
  • Liftgate Glass Water Leaks (12-2-2)
  • Difficult To Diagnose EVAP DTCS P0442, P0455, P0456. P0457 - Built On Or Before 8/1/2008 (08-26-10)
• Frames, Subframes & Crossmembers
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
• Front Suspension
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
  • Click/Pop Noise From Front Stabilizer Bar End Link Area When Driving Over Bumps - Built On Or Before 10/9/2009 (09-24-2)
  • Noise - Front Strut Area (09-6-5)
  • Lower Control Arm Bushing Inspection Procedure (09-5-1)
• Fuel System
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • 3.0L Engine - Air Cleaner Intake Pipe Coming Loose From Air Cleaner Housing - Built On Or Before 2/1/2009 (11-3-5)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
  • Red Triangle On And Stop Safely Now Message - DTC P1A0C (09-8-9)
  • Difficult To Diagnose EVAP DTCS P0442, P0455, P0456. P0457 - Built On Or Before 8/1/2008 (08-26-10)
• Gauges & Instrument Panels
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Front Display Interface Module (FDIM) - Outside Temperature Display Toggles Between FAHRENHEIT/CELSIUS (08-23-12)
• HVAC Control Systems
  • Warm A/C Output - Lack Of Blower Motor Operation In One Or More Speed Settings (14-0157)
  • White Flakes Or Powder Coming From A/C Vents (11-9-6)
  • Hybrid - Lack Of A/C Cooling (11-3-9)
  • Climate Control Temperature Variation From Side To Side - Built Before 12/17/2008 (10-8-6)
• Infotainment
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • SIRIUS Radio With Navigation - Various Functionality Concerns - Built On Or Before 3/8/2010 (11-11-16)
• Interior/Exterior Trim
  • Various Vehicles - Running Board Concern Analysis (G0000073)
  • Front Exterior Door Glass Weatherstrip Deformed Or Lifting - Built On Or Before 5/7/2010 (10-25-4)
  • Front Grille - Chrome Peel (09-26-12)
• Mechanical
  • 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
  • Hydraulic Versus Mechanical TENSIONERS (TT001-13)
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
  • 3.0L Engine - Air Cleaner Intake Pipe Coming Loose From Air Cleaner Housing - Built On Or Before 2/1/2009 (11-3-5)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
  • Engine Noise, Drone/Moan Sound 1800-2300 Rpm - Built On Or Before 8/10/2009 (09-22-19)
  • Red Triangle On And Stop Safely Now Message - DTC P1A0C (09-8-9)
• Mechanical - Hydraulic
  • Traction Control Light With DTC C1440 - Built 6/1/2009-6/10/2009 (09-15-1)
• Mirrors
  • Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
• Parking Brake System
  • Parking Brake Pedal Will Not Fully Return When Released - Indicator Stays On (09-6-7)
• Passive Restraints
  • Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
  • Cloth Seat Stains With White Ring Outline - Built On Or Before 5/14/2009 - (Excludes XLS) (09-23-3)
• Procedures
  • 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
• Rear Suspension
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
• Restraints Control Systems
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
• Seats
  • Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
  • Cloth Seat Stains With White Ring Outline - Built On Or Before 5/14/2009 - (Excludes XLS) (09-23-3)
• Starter
  • High Voltage Battery Charging Process (20-7073)
  • HV Battery Charging Process For FHEV Vehicles (G0000134)
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
  • Sync Functions Inoperative, DTC U3000-41,U0485, Or U0100, And/Or Battery Draw With Accessory Protocol Interface Module Connected (09-14-3)
• Steering Column
  • Vibration/Steering Wheel Nibble - Cold Temperatures (10-2-10)
  • Steering Column Pop/Clunk Noise On Turns - Built On Or Before 6/11/2010 (10-13-2)
• Steering Linkage
  • Left Front Abs Sensor Contacting Tone Ring - Vehicles Built 10/21/2008-10/31/2008 (09-5-5)
• Suspension Control Systems
  • Noise - Front Strut Area (09-6-5)
• System
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
  • 3.0L Engine - Air Cleaner Intake Pipe Coming Loose From Air Cleaner Housing - Built On Or Before 2/1/2009 (11-3-5)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
  • Hybrid Only - DTCS P0442, P0456 Or P1450 - Built On Or Before 4/6/2009 (10-1-3)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
  • All Warning Lights On In Instrument Cluster With Multiple Codes (09-20-16)
  • Red Triangle On And Stop Safely Now Message - DTC P1A0C (09-8-9)
  • Difficult To Diagnose EVAP DTCS P0442, P0455, P0456. P0457 - Built On Or Before 8/1/2008 (08-26-10)
• Transfer Case
  • PTU Vent Bolt Leak - Misdiagnosed As PTU Shaft Seal Leak (09-4-4)
• Wheels & Tire System
  • 17 Inch Chrome-Clad Aluminum Wheel Outboard Rim Flange Corrosion (13-2-7)
• Window Motors & Regulators
  • Liftgate Glass Water Leaks (12-2-2)
  • Window Squeak Noise And/Or Vertical Window Glass Scratch - Built On Or Before 8/13/2010 (11-2-15)
  • Front Exterior Door Glass Weatherstrip Deformed Or Lifting - Built On Or Before 5/7/2010 (10-25-4)
• Wiper/Washer Systems
  • Washer Nozzles Leaking Fluid Onto Hood While Driving (10-13-1)