Technical Service Bulletins

• Accessories Control Systems
  • Various Vehicles - Module Reprogramming (G0000150)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Instrument Cluster And Information Display Illumination Variation/Flicker - Built On Or Before 5/4/2010 (10-16-3)
• Accessory Drive Belts
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
• Anti-Theft Systems
  • Passive Anti Theft System(Pats) Key Programming (G0000156)
  • 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
• Auxiliary Emission Control Systems
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
• Axle Shafts
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Battery Management Systems
  • High Voltage Battery Charging Process (20-7073)
  • HV Battery Charging Process For FHEV Vehicles (18-7070)
• Body Interior
  • Various Vehicles - Module Reprogramming (G0000150)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Instrument Cluster And Information Display Illumination Variation/Flicker - Built On Or Before 5/4/2010 (10-16-3)
• Charging Systems
  • Stuck High Voltage Charge Cord Information Sheet (G0000127)
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
• Collision/Avoidance
  • Active Park Assist - Active Park Searching - Built On Or Before 8/6/2009 - Software Update (09-26-4)
• Communication Devices
  • Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Sync - Loud Incoming Telephone Call Volume - Built On Or After 12/1/2008 (12-4-10)
  • SIRIUS Radio With Navigation - Various Functionality Concerns - Built On Or Before 3/8/2010 (11-11-16)
  • Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
  • Sync System Defaults To Or Stays In Privacy Mode, Multiple Vehicle Lines (10-2-8)
• Cooling Fan
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
• Cooling System (Mechanical)
  • Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
• Differentials & Drive Axles
  • AWD - Vibration At Highway Speeds - Built On Or Before 6/13/2010 (11-5-25)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Driveshaft & Universal Joints
  • AWD - Vibration At Highway Speeds - Built On Or Before 6/13/2010 (11-5-25)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
• Engine Control Systems
  • Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
  • Various Vehicles - Module Reprogramming (G0000150)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • Diagnostic Trouble Code (DTC) P1635 (19-7008)
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
  • Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
  • 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
• Entertainment Systems
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Fm Radio Reception/Sound Quality Changes While Driving Or Satellite Radio Signal Bleed Through When Using Audio System In Aux Mode (10-13-3)
• Exhaust
  • Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
  • AWD - Cold Temperatures - Vibration At Highway Speeds And/Or Vibration/Rumble/Excessive Exhaust Noise After A Cold Start - Built On Or Before 6/13/2010 (11-2-19)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
• Exterior Body Panels
  • Rear Quarter Panel Wheel Well Lip Corrosion And/Or Perforation (15-0157)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • Liftgate Difficult To Open Or Close - Built On Or Before 3/2/2011 (12-4-3)
  • Liftgate Glass Water Leaks (12-2-2)
• Frames, Subframes & Crossmembers
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
• Front Suspension
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
  • Click/Pop Noise From Front Stabilizer Bar End Link Area When Driving Over Bumps - Built On Or Before 10/9/2009 (09-24-2)
• Fuel System
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
• Gauges & Instrument Panels
  • Instrument Cluster And Information Display Illumination Variation/Flicker - Built On Or Before 5/4/2010 (10-16-3)
• HVAC Control Systems
  • Warm A/C Output - Lack Of Blower Motor Operation In One Or More Speed Settings (14-0157)
  • White Flakes Or Powder Coming From A/C Vents (11-9-6)
• Infotainment
  • Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
  • Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
  • SIRIUS Radio With Navigation - Various Functionality Concerns - Built On Or Before 3/8/2010 (11-11-16)
• Interior/Exterior Trim
  • Various Vehicles - Running Board Concern Analysis (G0000073)
  • Front Exterior Door Glass Weatherstrip Deformed Or Lifting - Built On Or Before 5/7/2010 (10-25-4)
• Interior/Illumination Lights
  • Instrument Cluster And Information Display Illumination Variation/Flicker - Built On Or Before 5/4/2010 (10-16-3)
• Manual Steering
  • Squeak Or Rub Noise When Turning Steering Wheel - Vehicles Built 9/1/2009 To 12/1/2009 (10-20-12)
• Mechanical
  • 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
  • Hydraulic Versus Mechanical TENSIONERS (TT001-13)
  • 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
  • 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
  • Engine Noise, Drone/Moan Sound 1800-2300 Rpm - Built On Or Before 8/10/2009 (09-22-19)
• Mirrors
  • Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
• Passive Restraints
  • Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
  • Front Safety Belt Slow To Retract - Built On Or Before 4/15/2011 (11-6-13)
• Procedures
  • 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
• Rear Suspension
  • Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
• Seats
  • Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
  • Front Safety Belt Slow To Retract - Built On Or Before 4/15/2011 (11-6-13)
• Starter
  • High Voltage Battery Charging Process (20-7073)
  • HV Battery Charging Process For FHEV Vehicles (G0000134)
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
• Steering Column
  • Vibration/Steering Wheel Nibble - Cold Temperatures (10-2-10)
  • Steering Column Pop/Clunk Noise On Turns - Built On Or Before 6/11/2010 (10-13-2)
• Steering Gear
  • Squeak Or Rub Noise When Turning Steering Wheel - Vehicles Built 9/1/2009 To 12/1/2009 (10-20-12)
• System
  • Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
  • Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
  • 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
  • Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
  • Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
  • Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
  • 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
  • Hybrid - Mil On DTCS P013A, P0030, P0130 And/Or P0400 (10-18-3)
  • Malfunction Indicator Lamp (Mil) On With Diagnostic Trouble Code (DTC) P2135 - Built Between 6/22/2009 - 10/15/2009 (09-23-5)
• Transmission Control Systems
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
• Wheels & Tire System
  • 17 Inch Chrome-Clad Aluminum Wheel Outboard Rim Flange Corrosion (13-2-7)
• Window Motors & Regulators
  • Various Vehicles - Glass Concern Analysis (G0000179)
  • Liftgate Glass Water Leaks (12-2-2)
  • Window Squeak Noise And/Or Vertical Window Glass Scratch - Built On Or Before 8/13/2010 (11-2-15)
  • Broken Liftgate Window Glass - Built On Or Before 10/15/2010 (11-2-9)
  • Front Exterior Door Glass Weatherstrip Deformed Or Lifting - Built On Or Before 5/7/2010 (10-25-4)
• Wiper/Washer Systems
  • Washer Nozzles Leaking Fluid Onto Hood While Driving (10-13-1)