Symptom Chart

WARNING: This page is about a different car, the 2012 Ford Pickup. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank	Battery Battery cables Fuse Starter motor Wiring, terminals or connectors PCM Starter relay Ignition switch Transmission Range (TR) sensor Passive Anti-Theft System (PATS) Body Control Module (BCM)	GO to Pinpoint Test A .
Unusual starter noise	Starter motor Starter motor mounting Starter motor engagement Flexplate ring gear	GO to Pinpoint Test B .
The engine cranks slowly	Battery Battery cables Starter motor Wiring, terminals or connectors	CARRY OUT the Starter Motor - Feed Circuit and Starter Motor - Ground Circuit Tests. REFER to Component Tests .
The starter spins but the engine does not crank	Damaged flexplate Starter motor	REFER to Starter Motor Drive Gear and Flywheel Ring Gear Inspection to continue diagnosis.
The starter does not disengage from the flexplate	Starter motor Wiring, terminal or connectors Starter relay	REFER to Starter Motor Drive Gear and Flywheel Ring Gear Inspection to continue diagnosis. REMOVE the starter relay, if the engine stops cranking INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC25 (BN/GN) for a short to voltage.
The remote start system operates with reduced range	Wiring, terminals or connectors External antenna Tire Pressure Monitor Module (TPM)	GO to Pinpoint Test D .
The remote start is inoperative	Wiring, terminals or connectors Remote start feature not enabled Integrated Keyhead Transmitter (IKT) Hood switch PCM	GO to Pinpoint Test E .
One-Touch Integrated Start (OTIS) is inoperative	OTIS not enabled	Using a scan tool, ENABLE OTIS.