Symptom Chart

Condition	Possible Sources	Actions
The vehicle does not start with the diagnostic scan tool connected to the DLC and/or multiple malfunction indicators are only on when the diagnostic scan tool is connected to the DLC	Refer to the Pinpoint Test	GO to PINPOINT TEST AH
The PCM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST A
The ABS module does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST B
The RCM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST C
The OCSM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST D
The SASM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST E
The IPC does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST F
The BCM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST G
The HVAC module does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST H
The ACM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST I
The DDM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST J
The PDM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST K
The Image Processing Module - B (IPM-B) does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST L
The GPSM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST M
The Parking Aid Module (PAM) does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST N
The APIM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST O
The FCIM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST P
The FCDIM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST Q
The DACMC does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST R
The RFA module does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST S
The PSCM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST T
The SOBDMC (TCM ) does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST U
The Rear Gate Trunk Module (RGTM) does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST V
The TCU does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST W
The BECM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST X
The SOBDM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST Y
The ACCM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST Z
The Direct Current/Direct Current (DC/DC) Converter Control Module does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST AA
The GFM (charge port light ring) does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST AB
The GWM does not respond to the diagnostic scan tool	Refer to the Pinpoint Test	GO to PINPOINT TEST AC
No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding	Refer to the Pinpoint Test	GO to PINPOINT TEST AD
No HEV High Speed Controller Area Network (HS-CAN) communication, all modules are not responding	Refer to the Pinpoint Test	GO to PINPOINT TEST AE
No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding	Refer to the Pinpoint Test	GO to PINPOINT TEST AF
No Infotainment Controller Area Network (I-CAN) communication, all modules are not responding	Refer to the Pinpoint Test	If the IPC does not pass a network test, DIAGNOSE the IPC first. GO to PINPOINT TEST F If the IPC does pass a network test, GO to PINPOINT TEST AG
No power to the DLC	Refer to the Pinpoint Test	GO to PINPOINT TEST AH