Inspection and Verification

IV1: VISUAL INSPECTION

Verify the customer concern.

Visually inspect the EPAS system for obvious signs of mechanical or electrical damage.

NOTE: When inspecting the bellows boots make sure to use a strong light source and an inspection mirror.

NOTE: The ignition must be off, and remain off, when disconnecting PSCM electrical connectors. Failure to follow this direction may lead to DTCs being set in the PSCM that cannot be cleared, and result in the need to install a new EPAS steering gear.

VISUAL INSPECTION CHART

Mechanical	Electrical
Binding or misaligned steering column.	High-current BJB fuse 6 (70A)
Loose steering column shaft bolts.	SJB fuse 19 (10A)
Steering column shaft couplings/U-joints	Wiring, terminals or connectors.
Steering gear
Steering gear bellows boots
Inner tie rod ends
Outer tie rod ends
Tire pressure
Tires

Is an obvious cause for an observed or reported concern found?

Yes	No
Go to IV2.	Go to KNOWN CONCERNS