Symptom Chart

WARNING: This page is about a different variant/trim than selected.

Condition	Possible Sources	Actions
The engine does not crank	Refer to the PINPOINT TEST .	GO to PINPOINT TEST A
The engine cranks slowly	Refer to the PINPOINT TEST .	CARRY OUT the starter system component test. Refer to STARTER MOTOR - POSITIVE CIRCUIT TEST .
The engine cranks but will not start	Ignition fault	Refer to ENGINE CONTROLS - INTRODUCTION (EXCEPT DIESEL & HYBRID) (SECTION 0) .
Unusual starter noise	Refer to the PINPOINT TEST .	GO to PINPOINT TEST B
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
The starter spins but the engine does not crank	Damaged flexplate	INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary.
The starter does not disengage from the flexplate	Starter relay Wiring, terminals or connectors	REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC26 (GY/OG) for a short to voltage.