Technical Service Bulletins

• Accessories & Equipment
  • Various Vehicles - Gas Engine Performance Modifications (G0000162)
• Accessories Control Systems
  • Various Vehicles - Module Reprogramming (G0000150)
  • 2016-2019 Various Vehicles - Sync 3 - Various Sync Performance Related Concerns (21-2175)
  • Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2293)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • 2018 Expedition/Navigator - Drive Control Malfunction Warning Message - DTCS C110C, C110D, C110E, And/Or C110F - Built On Or Before 8-Mar-2018 (SSM 47834)
  • Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
  • 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
  • 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
  • 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
  • 2018 Explorer/Expedition/F-150 Excluding Raptor - Ford Telematics™ - Unable To Complete Vehicle Subscription, Inoperative Remote Functions And/Or Fleet Alerts (SSM 47533)
• Anti-Lock Brakes
  • Various Vehicles - Soft Brake Pedal And/Or Long Brake Pedal Travel - Built On 8-Mar-2018 And Through 18-Jun-2018 (SSM 47495)
• Anti-Theft Systems
  • Difficulty Unlatching Or Latching And/Or Locking Or Unlocking Doors - Built On Or Before 7-Jun-2020 (21-2275)
  • Passive Anti Theft System(Pats) Key Programming (G0000156)
• Automatic Trans
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2131)
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2132)
  • 4WD - Grinding/Clicking/Ratcheting Noise From Front Wheel Area (24-2188)
  • Momentary Neutral-Out Condition In Drive - Excluding Police Interceptor Vehicles (23-2249)
  • 10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 And/Or P07F7 (23-2250)
  • 10R80 - Illuminated Mil With DTC P163E After Main Control Valve Body Replacement (21-2423)
  • Automatic Transmission Main Control Inspection (22-7036)
  • Torque-On-Demand (Tod) Transfer Case - Grinding/Clicking/Ratcheting Noise From Front Wheel Area (20-2307)
  • 10R80 - Illuminated Mil - DTCS P0741 And P1744 - Built On Or Before 20-NOV-2017 (20-2117)
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
  • 2018 Expedition - Vehicle Stuck In Park - DTC P27B2 (SSM 47878)
  • 2017-2019 F-150, 2018-2019 Expedition/Navigator/Mustang, 2019 Ranger - 10R80 - Whine Noise (SSM 47812)
  • 2017-2018 F-150, 2018 Expedition/Navigator, 2018-2019 Mustang - 10R80 - Whine Noise (SSM 47515)
• Auxiliary Emission Control Systems
  • 3.5L - Excessive Oil Consumption With Or Without DTC P0365/P0369 - Built On Or Before 1-APR-2019 (20-2132)
• Axle Shafts
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
• Blowers, Superchargers & Turbochargers
  • Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
  • Various Vehicles - Turbocharged Engines - Normal Turbocharger Sounds And Turbocharger Repairs (24-7023)
• Body Electrical
  • Trailer Connected And/Or Disconnected Message In The Instrument Panel Cluster (IPC) Without A Trailer Connected (18-2106)
• Body Interior
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2131)
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2132)
  • Remanufactured Powertrain Core Returns (24-7049)
  • Momentary Neutral-Out Condition In Drive - Excluding Police Interceptor Vehicles (23-2249)
  • 10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 And/Or P07F7 (23-2250)
  • Various Vehicles - Module Reprogramming (G0000150)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • 2018 Expedition/Navigator - Drive Control Malfunction Warning Message - No Diagnostic Trouble Codes (DTCS) - Built On Or Before 27-NOV-2017 (SSM 47497)
• Brakes Control Systems
  • 2018 F-150/Expedition/Navigator - Battery Discharged (SSM 47544)
• Collision/Avoidance
  • Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
  • Washer Fluid Leak At Front Camera Washer Jet When Not In Use (20-2267)
  • Parking Aid, Pre-COLLIS Ion And COLLIS Ion Avoidance System Diagnosis With No DTCS Present (20-7034)
• Communication Devices
  • Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
  • Sync 3 - Various Sync Performance Related Concerns (24-2165)
  • Sync Programming (G0000176)
  • 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
  • 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
  • 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
  • 2018 Explorer/Expedition/F-150 Excluding Raptor - Ford Telematics™ - Unable To Complete Vehicle Subscription, Inoperative Remote Functions And/Or Fleet Alerts (SSM 47533)
• Cooling System (Mechanical)
  • Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
  • 2018-2019 Various Vehicles - MOTORCRAFT Yellow Antifreeze/Coolant (SSM 47740)
  • Antifreeze/Coolant Leak From Rear Of Vehicle And/Or Overheat Condition - Built On Or Before 5-SEP-2018 (18-2337)
• Cruise Control Systems
  • Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
  • 2018 F-150/Expedition/Navigator - Adaptive Cruise Control - Cruise Control Inoperative With No Diagnostic Trouble Codes (DTCS) (SSM 47540)
• Driveshaft & Universal Joints
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
• Engine Control Systems
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2131)
  • Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (25-2132)
  • Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
  • Remanufactured Powertrain Core Returns (24-7049)
  • FDRS Module Programming Job Aid (24-7011)
  • 10R80 - Illuminated Mil With DTC P163E After Main Control Valve Body Replacement (21-2423)
  • 3.5 L ECOBOOST - Cold Start Ticking/Tapping Or Rattle Type Noise - Built On Or Before 31-OCT-2019 (22-2200)
  • Reference Voltage (VREF) Guide (22-7069)
  • Various Vehicles - Module Reprogramming (G0000150)
  • 10R80 - Illuminated Mil - DTCS P0741 And P1744 - Built On Or Before 20-NOV-2017 (20-2117)
  • Vehicle Stuck In Park - Illuminated Powertrain Malfunction (Wrench) Lamp With DTC P27B2 (19-2175)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • Diagnostic Trouble Code (DTC) P1635 (19-7008)
  • 2017-2018 F-150, 2018 Expedition/Navigator - 3.5L ECOBOOST - Oil Consumption - Built On Or Before 13-JUL-2018 (SSM 47623)
  • Illuminated Malfunction Indicator Lamp (Mil) - Diagnostic Trouble Code (DTC) P0521 - Built On Or Before 3-May-2018 (18-2153)
• Entertainment Systems
  • 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
  • Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
  • 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
  • 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
  • 2018 Explorer/Expedition/F-150 Excluding Raptor - Ford Telematics™ - Unable To Complete Vehicle Subscription, Inoperative Remote Functions And/Or Fleet Alerts (SSM 47533)
• Exhaust
  • Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
• Exterior Body Panels
  • Various Vehicles - Grille Concern Analysis (G0000107)
  • Load Floor Compartment - One Or Both Gap Hiders Detached And/Or Damaged From The Bin - Built On Or Before 02-AUG-2021 (21-2419)
  • Fuel Filler Door Not Flush With Rear Quarter Panel When Closed - Built On Or Before 8-Dec-2017 (18-2038)
• Exterior Lights
  • Various Vehicles - Exterior Lighting Concern Analysis (G0000076)
• Frames, Subframes & Crossmembers
  • Various Vehicles - Paint And Bumper Concern Analysis (G0000108)
  • Crunching And/Or Creaking Type Noise From The Rear Bumper Area - Built On Or Before 3-FEB-2018 (18-2067)
• Front Suspension
  • Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
  • Shock/Strut Concern Analysis (22-7033)
  • 2017-2018 Expedition/Navigator - Suspension Noise, Soft, Spongy And/Or Bouncy -Shock Absorber Leak (SSM 47506)
• Fuses & Circuit Breakers
  • Reference Voltage (VREF) Guide (22-7069)
• Gauges & Instrument Panels
  • Warping And/Or Separation Of The Instrument Panel (IP) At The Defrost Vents (20-2027)
  • 2018 Expedition/Navigator - Drive Control Malfunction Warning Message - DTCS C110C, C110D, C110E, And/Or C110F - Built On Or Before 8-Mar-2018 (SSM 47834)
  • Clock Master (19-7002)
• HVAC Control Systems
  • Poor A/C Performance And/Or Engine Cooling Fans Running Continuously (22-2089)
  • Water Leaking On Right Front Floor During Or After A/C Use - Built On 31-AUG-2018 And Through 02-FEB-2020 (20-2170)
  • Antifreeze/Coolant Leak From Rear Of Vehicle And/Or Overheat Condition - Built On Or Before 5-SEP-2018 (18-2337)
• Ignition System
  • Ignition Coil Driver Tests - 2 And 3 Wire Coils (G0000081)
• Infotainment
  • Sync 3 - Various Sync Performance Related Concerns (24-2165)
  • 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator - Family Entertainment System - Audio/Video Not Synced When Using The Vehicle Speakers (SSM 48364)
  • Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
  • 2018-2019 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various Ford Pass/LINCOLN Way Mobile App Concerns (SSM 47735)
  • 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
  • 2018 Explorer/Expedition/F-150 Excluding Raptor - Ford Telematics™ - Unable To Complete Vehicle Subscription, Inoperative Remote Functions And/Or Fleet Alerts (SSM 47533)
• Interior/Exterior Trim
  • Interior Trim Concern Analysis (G0000125)
  • Tape Stripe Concern Analysis (G0000031)
  • Various Vehicles - Running Board Concern Analysis (G0000073)
  • Warping And/Or Separation Of The Instrument Panel (IP) At The Defrost Vents (20-2027)
  • Power Running Board (PRB) Deployment Concerns - Grinding Noise, Auto Reversal And/Or Stopping In Mid-Travel (18-7081)
• Lubrication System
  • Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
  • 3.5L ECOBOOST - Oil Pan Leaking - Built On Or Before 19-Mar-2018 (20-2051)
• Mechanical
  • Oil Leaks Weeps And Seeps (20-7065)
  • 3.5L - Excessive Oil Consumption With Or Without DTC P0365/P0369 - Built On Or Before 1-APR-2019 (20-2132)
  • 2017-2018 F-150, 2018 Expedition/Navigator - 3.5L ECOBOOST - Oil Consumption - Built On Or Before 13-JUL-2018 (SSM 47623)
  • 2013-2018 F-150, 2015-2018 Transit/Expedition, 2015-2017 Navigator - 3.5L ECOBOOST - Engine Tick Type Noise From Cylinder Block (SSM 47394)
• Mechanical - Hydraulic
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
  • Various Vehicles - Soft Brake Pedal And/Or Long Brake Pedal Travel - Built On 8-Mar-2018 And Through 18-Jun-2018 (SSM 47495)
• Mirrors
  • Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
  • Various Vehicles - Rear-View Mirror Concern Analysis (G0000130)
  • 2018-2019 Expedition/Navigator - Exterior Mirror Glass Intermittent Clicking Or Ratcheting - Built On Before 5-Dec-2018 (SSM 47835)
  • 2018-2019 Expedition/Navigator - Exterior Mirror Glass Intermittent Clicking Or Ratcheting - Built On Or Before 5-Dec-2018 (SSM 47713)
• Parking Brake System
  • 2018 F-150/Expedition/Navigator - Battery Discharged (SSM 47544)
• Procedures
  • Sync Programming (G0000176)
  • Various Vehicles - Gas Engine Performance Modifications (G0000162)
  • LVDS And USB Cable Tester (22-7076)
  • 12-Volt Battery Charging And Testing Quick Reference Guide (G0000144)
  • 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
• Rear Suspension
  • Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
  • Shock/Strut Concern Analysis (22-7033)
  • 2017-2018 Expedition/Navigator - Suspension Noise, Soft, Spongy And/Or Bouncy -Shock Absorber Leak (SSM 47506)
• Seats
  • Second Row Seat Back Does Not Fold Down Or Recline (23-2396)
  • Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise On Turns (22-2104)
  • Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2390)
  • Multi-Contour Seats - Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative (19-2293)
  • 2016-2019 Various Vehicles - Front Climate Controlled Seat Inoperative, Buzzing Noise, And/Or Feels Too Warm - Multiple Diagnostic Trouble Codes (DTCS) (SSM 47814)
  • Leather/Vinyl Seat Cover (18-7042)
• Starter
  • 12-Volt Battery Charging And Testing Quick Reference Guide (G0000144)
  • Various Vehicles - Auto Start-Stop Operation, Knowledge And Technical Information (G0000153)
  • 2018 F-150/Expedition/Navigator - Battery Discharged (SSM 47544)
• Steering Column
  • Interior Trim Concern Analysis (G0000125)
• Steering Control Systems
  • 2018 Expedition/Navigator - Drive Mode Selection Reduced Due To System Fault Message - No Associated DTCS - Built On Or Before 20-JAN-2018 (SSM 47699)
  • 2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns (SSM 47638)
• Sun Roof/T-Top/Convertible Top
  • Vista Roof - Glass Binding/Sticking, Glass Stuck Open Or Closed, Noisy Operation (21-2292)
  • Vista Roof - Rattle And/Or Squeak Noise While Driving With Roof Opening Panel Closed (20-2093)
  • 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator - Vista Roof- Roof Opening Glass Brackets Serviceable Separately From The Frame Assembly (SSM 47395)
• System
  • Reference Voltage (VREF) Guide (22-7069)
  • 3.5L POWERBOOST/3.5L ECOBOOST/2.7L ECOBOOST - Illuminated Mil With DTC P04F0 And/Or P144C (21-2280)
  • Vehicle Stuck In Park - Illuminated Powertrain Malfunction (Wrench) Lamp With DTC P27B2 (19-2175)
  • Illuminated Malfunction Indicator Lamp (Mil) - Diagnostic Trouble Code (DTC) P0521 - Built On Or Before 3-May-2018 (18-2153)
• Towing Systems
  • Enabling Flat Tow (19-7065)
  • Trailer Connected And/Or Disconnected Message In The Instrument Panel Cluster (IPC) Without A Trailer Connected (18-2106)
• Transmission Control Systems
  • Momentary Neutral-Out Condition In Drive - Excluding Police Interceptor Vehicles (23-2249)
  • 10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 And/Or P07F7 (23-2250)
  • 10R80 - Illuminated Mil - DTCS P0741 And P1744 - Built On Or Before 20-NOV-2017 (20-2117)
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
  • Vehicle Stuck In Park - Illuminated Powertrain Malfunction (Wrench) Lamp With DTC P27B2 (19-2175)
  • 2018 Expedition - Vehicle Stuck In Park - DTC P27B2 (SSM 47878)
  • 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
  • 10R80 - Illuminated Mil - DTC P0721 - Built On Or Before 30-NOV-2017 (18-2119)
• Wheel Hubs
  • 4 Wd - Intermittent Grinding Noise While Driving (20-2028)
• Wheels & Tire System
  • Tire Pressure Monitoring Systems (TPMS) Identification (25-7012)
  • 4WD - Grinding/Clicking/Ratcheting Noise From Front Wheel Area (24-2188)
  • Road Force® Balancing Guide For Tire Vibrations And Accessing The Tire Warranty Conditions Guide (G0000168)
  • Various Vehicles - Wheel Concern Analysis (G0000036)
  • Tire Pressure Monitoring Systems (TPMS) Identification (19-7001)
• Window Motors & Regulators
  • Various Vehicles - Glass Concern Analysis (G0000179)
  • UNCOMMANDED Opening Of The Liftgate Window Glass - Built On Or Before 28-JAN-2018 (18-2070)
• Wiper/Washer Systems
  • Washer Fluid Leak At Front Camera Washer Jet When Not In Use (20-2267)