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Symptom Chart: Climate Control Systems

NOTE: Some PCM Diagnostic Trouble Codes (DTCs) may inhibit A/C operation. If any PCM Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to PCM DTC Chart .

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. For information about these practices, REFER to: Diagnostic Methods .

Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
HVAC control module
REFER to: Communications Network .
Externally Controlled Variable Displacement Compressor (EVDC) poor performance/does not operate correctly Refer to Pinpoint Test GO to Pinpoint Test C 
Insufficient A/C cooling Improper refrigerant level PERFORM the refrigerant system tests. REFER to: Refrigerant System Tests  . If OK, DIAGNOSE for a temperature door actuator not operating correctly.
Temperature door actuator GO to Pinpoint Test I 
The A/C is always on -- A/C mode always commanded on Refer to the Pinpoint Test GO to Pinpoint Test E 
The A/C is inoperative Refer to the Pinpoint Test GO to Pinpoint Test G 
The A/C pressure relief valve is discharging High system pressure
A/C pressure relief valve
Using the manifold gauge set, CHECK the A/C system pressure. If the system pressure is above the A/C pressure relief valve open pressure, REPAIR the system for a restriction.
CHECK the high side system pressure. If the pressure is below the A/C pressure relief valve open pressure, INSTALL a new A/C compressor. REFER to: Air Conditioning (A/C) Compressor  .
In-Vehicle Temperature And Humidity Sensor Not Operating Properly Refer to the Pinpoint Test GO to Pinpoint Test L 
The air inlet door is inoperative Refer to the Pinpoint Test GO to Pinpoint Test J 
The blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test N 
The blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test O 
Incorrect or erratic direction of airflow from outlets Refer to the Pinpoint Test GO to Pinpoint Test I 
Insufficient, erratic or no heat Refer to the Pinpoint Test GO to Pinpoint Test M 
Reduced outlet airflow Plugged cabin air filter Inspect the cabin air filter. REFER to: Cabin Air Filter  . If OK, DIAGNOSE for low refrigerant charge, AC always commanded on or blower motor not operating correctly.
Improper refrigerant level PERFORM the refrigerant system tests. REFER to: Refrigerant System Tests  . If refrigerant charge is OK, GO to Pinpoint Test E 
Blower motor GO to Pinpoint Test O 
The temperature control is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test I 
Unable to duplicate the customer concern and no Diagnostic Trouble Codes (DTCs) present Refer to the Pinpoint Test GO to Pinpoint Test R