Volume does not change
WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Set the fader and the balance positions to the center.
- Turn the ignition switch to ON (II).
- Turn on the audio system, and check for sound in each mode (AM/FM and CD).
Is the sound normal?
YES -Go to step 3.
NO -Go to AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) TROUBLESHOOTING; WITH NAVIGATION , without navigation (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) (WITHOUT NAVIGATION) ) or NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) TROUBLESHOOTING; WITH NAVIGATION , without navigation (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITHOUT NAVIGATION) ).
- Operate the volume knob to see if the volume changes.
Does the volume change?
YES -Operation is normal.
NO -
- With navigation: Substitute a known-good audio-navigation switch panel (see AUDIO-NAVIGATION SWITCH PANEL REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation switch panel (see AUDIO-NAVIGATION SWITCH PANEL REMOVAL/INSTALLATION ). If the symptom/indication is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
- Without navigation: Substitute a known-good audio switch panel (see AUDIO-NAVIGATION SWITCH PANEL REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio switch panel (see AUDIO-NAVIGATION SWITCH PANEL REMOVAL/INSTALLATION ). If the symptom/indication is still present, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).