Symptom Troubleshooting Index
WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TROUBLESHOOTING CHART
| Symptom | Diagnostic Procedure | Also Check for |
|---|---|---|
| RES disc does not load | Symptom Troubleshooting (see RES DISC DOES NOT LOAD ) |
|
| RES disc does not eject | Symptom Troubleshooting (see RES DISC DOES NOT EJECT ) |
|
| RES disc does not play | Symptom Troubleshooting (see RES DISC DOES NOT PLAY ) |
|
| RES disc skips | Symptom Troubleshooting (see RES DISC SKIPS ) |
|
| RES power will not turn on (Ultrawide RES type) | Symptom Troubleshooting (see RES POWER WILL NOT TURN ON (ULTRAWIDE RES TYPE) ) | |
| RES power will not turn on (RES type) | Symptom Troubleshooting (see RES POWER WILL NOT TURN ON (RES TYPE) ) | |
| White picture is shown on the display/display locked or frozen | Symptom Troubleshooting (see WHITE PICTURE IS SHOWN ON THE DISPLAY/DISPLAY LOCKED OR FROZEN ) | |
| Display area picture has lines or has shifted | Symptom Troubleshooting (see DISPLAY AREA PICTURE HAS LINES OR HAS SHIFTED ) | |
| No display appears on the rear controller indicator | Symptom Troubleshooting (see NO DISPLAY APPEARS ON THE REAR CONTROLLER INDICATOR ) | |
| No sound/no display with auxiliary video unit inputs (with navigation Ultrawide RES type) | Symptom Troubleshooting (see NO SOUND/NO DISPLAY WITH AUXILIARY VIDEO UNIT INPUTS (WITH NAVIGATION ULTRAWIDE RES TYPE) ) |
|
| No sound/no display with auxiliary video unit inputs (with navigation RES type) | Symptom Troubleshooting (see NO SOUND/NO DISPLAY WITH AUXILIARY VIDEO UNIT INPUTS (WITH NAVIGATION RES TYPE) ) |
|
| No sound/no display with auxiliary video unit inputs (without navigation RES type) | Symptom Troubleshooting (see NO SOUND/NO DISPLAY WITH AUXILIARY VIDEO UNIT INPUTS (WITHOUT NAVIGATION RES TYPE) ) |
|
| Wired headphone sound is weak, distorted, volume does not change, or there is no sound (Ultrawide RES type) | Symptom Troubleshooting (see WIRED HEADPHONE SOUND IS WEAK, DISTORTED, VOLUME DOES NOT CHANGE, OR THERE IS NO SOUND (ULTRAWIDE RES TYPE) ) | |
| Wired headphone sound is weak, distorted, volume does not change, or there is no sound (RES type) | Symptom Troubleshooting (see WIRED HEADPHONE SOUND IS WEAK, DISTORTED, VOLUME DOES NOT CHANGE, OR THERE IS NO SOUND (RES TYPE) ) | |
| Wireless headphone sound is weak, sound is distorted, there is static, volume does not change, or there is no sound in all modes (with navigation Ultrawide RES type) | Symptom Troubleshooting (see WIRELESS HEADPHONE SOUND IS WEAK, SOUND IS DISTORTED, THERE IS STATIC, VOLUME DOES NOT CHANGE, OR THERE IS NO SOUND IN ALL MODES (WITH NAVIGATION ULTRA WIDE RES TYPE) ) | Wireless headphone batteries (see WIRELESS HEADPHONE BATTERY REPLACEMENT ) |
| Wireless headphone sound is weak, sound is distorted, there is static, volume does not change, or there is no sound in all modes (with navigation RES type) | Symptom Troubleshooting (see WIRELESS HEADPHONE SOUND IS WEAK, SOUND IS DISTORTED, THERE IS STATIC, VOLUME DOES NOT CHANGE, OR THERE IS NO SOUND IN ALL MODES (WITH NAVIGATION RES TYPE) ) | Wireless headphone batteries (see WIRELESS HEADPHONE BATTERY REPLACEMENT ) |
| Wireless headphone sound is weak, sound is distorted, there is static, volume does not change, or there is no sound in all modes (without navigation RES type) | Symptom Troubleshooting (see WIRELESS HEADPHONE SOUND IS WEAK, SOUND IS DISTORTED, THERE IS STATIC, VOLUME DOES NOT CHANGE, OR THERE IS NO SOUND IN ALL MODES (WITHOUT NAVIGATION RES TYPE) ) | Wireless headphone batteries (see WIRELESS HEADPHONE BATTERY REPLACEMENT ) |
| Wireless remote control does not work (all buttons) | Symptom Troubleshooting (see WIRELESS REMOTE CONTROL DOES NOT WORK (ALL BUTTONS) ) | Wireless remote control batteries (see WIRELESS REMOTE CONTROL BATTERY REPLACEMENT ) |
| Wireless remote control does not work (source select buttons) | Symptom Troubleshooting (see WIRELESS REMOTE CONTROL DOES NOT WORK (SOURCE SELECT BUTTONS) ) | Wireless remote control batteries (see WIRELESS REMOTE CONTROL BATTERY REPLACEMENT ) |
| Wireless remote control does not work (rear power button) | Symptom Troubleshooting (see WIRELESS REMOTE CONTROL DOES NOT WORK (REAR POWER BUTTON) ) | Wireless remote control batteries (see WIRELESS REMOTE CONTROL BATTERY REPLACEMENT ) |
| Screen backlight does not dim/remains dim (Ultrawide RES type) | Symptom Troubleshooting (see SCREEN BACKLIGHT DOES NOT DIM/REMAINS DIM (ULTRAWIDE RES TYPE) ) | |
| Screen backlight does not dim/remains dim (RES type) | Symptom Troubleshooting (see SCREEN BACKLIGHT DOES NOT DIM/REMAINS DIM (RES TYPE) ) | |
| DVD player unit DISC IN indicator or DISC DISTINCTION indicator does not come on/does not go off | Symptom Troubleshooting (see DVD PLAYER UNIT DISC IN INDICATOR OR DISC DISTINCTION INDICATOR DOES NOT COME ON/DOES NOT GO OFF ) | |
| Wireless remote control illumination does not come on | Symptom Troubleshooting (see WIRELESS REMOTE CONTROL ILLUMINATION DOES NOT COME ON ) | Wireless remote control batteries, (see WIRELESS REMOTE CONTROL BATTERY REPLACEMENT ) |
| HDMI device does not function (Ultrawide RES type) | Symptom Troubleshooting (see HDMI DEVICE DOES NOT FUNCTION ) | HDMI device compatibility |