General Troubleshooting Information: Introduction

The HFL system works only with Honda approved Bluetooth®-enabled cell phones with a hands-free profile. If you are not sure if a particular cell phone is compatible with the HFL system, Honda has a dedicated call center at 888-528-7876 and a website handsfreelink. honda.com to answer your questions.

The HFL system allows you to make and receive hands-free calls. It cannot control the phone's performance (call quality and signal strength). For more information about performance and performance problems, refer to DROPPED CALLS .

Most HFL complaints are due to pairing, configuration, or compatibility issues. Always contact the Honda call center before beginning troubleshooting or replacing the HFL control unit.