FixVault

Save Users Memory

NOTE: If the audio-navigation unit SD module is OK, transfer the SD module to the new audio-navigation unit. Do this procedure only when replacing the SD module (if possible). If the SD module is NG, it is unlikely you will be able to recover any information.

When replacing the audio-navigation unit, this function allows the technician to transfer the customer's personal data to the new audio-navigation unit. The transferred information includes their setup settings and personal addresses. The Save Users memory cannot copy music or photographs that are saved on the old SD module. The dealer inserts a USB device into the USB update port located in the passenger's dashboard area above the glove box (not in the port that is located in the center console), and then selects the Save Users Memory function. Refer to the O/M for the USB specifications. The two functions in this diagnostic screen are Export and Import. Export saves the customer's data to the USB device, and Import moves the USB device files to the new audio-navigation unit.

Fig 1: Display - Save Users Memory Screen
G08880725Courtesy of AMERICAN HONDA MOTOR CO., INC.

This function does not start (the Export and Import buttons are grayed out) until you connect a USB device to the USB update port located in the passenger's dashboard area above the glove box (not the port in the center console).

Select Export button to move the customer's data from the original audio-navigation unit to the USB device. Select Yes on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores.DAT files on the USB device.

NOTE: If the Export button is grayed out, check the USB update port.
Fig 2: Display - Save Users Memory Screen (Exporting User Data)
G08880726Courtesy of AMERICAN HONDA MOTOR CO., INC.

After replacing the new audio-navigation unit, allow the system to boot up. Insert the USB device into the USB update port and enter the Save Users Memory in the navigation system diagnostic mode.

Select the Import button to move the two files stored by the Export process from the USB device to the new audio-navigation unit. Select Yes on the Import User Data Confirmation screen. When the transfer is finished (a few seconds) the system automatically reboots. After the system reboots, remove the USB device from the USB update port.

NOTE: If the Import button is grayed out, check if the Model and the Program Version shown on the Navi ECU screen are the same.
Fig 3: Display - Save Users Memory Screen (Importing User Data)
G08880727Courtesy of AMERICAN HONDA MOTOR CO., INC.