Symptom Troubleshooting Index
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.
TROUBLESHOOTING CHART
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference | Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING ) |
|
| Audio unit power switch will not turn on (No information display and no sound) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ) | |
| Audio unit power switch will not turn off | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF ) | |
| No sound is heard from the speaker(s) (display is normal) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ) | |
| Auxiliary input sound is low or cannot be heard | Symptom Troubleshooting (see AUXILIARY INPUT SOUND IS LOW OR CANNOT BE HEARD ) | |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | |
| Radio preset memory is lost | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) | |
| Volume does not change | Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST ) | |
| Radio tuner does not change stations | Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS ) | |
| Audio unit disc indicator does not work | Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS ) | |
| Security indicator does not work properly | Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY ) | |
| Audio unit button illumination does not work | Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY ) | |
| Audio remote switch does not work properly | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ) | |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD ) | Damaged disc |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) |
|
| Unable to select audio disc changer | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | |
| Audio disc changer does not load all six discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Audio disc changer does not move between discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) | Foreign objects such coins or paper labels inserted into the CD |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | |
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) | Tire pressure (over-inflated), disc smudged, dirty, or scratched |
| Poor or no sound with audio disc changer (with navigation) | Symptom Troubleshooting (see POOR OR NO SOUND WITH AUDIO DISC CHANGER (WITH NAVIGATION) ) | |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | Disconnected XM antenna lead |
| XM radio display is blank and no station information is displayed | Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED ) | |
| XM radio preset memory is lost | Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST ) | |
| Poor or no sound with XM radio (Audio unit does display XM channels) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) ) |