Audio Disc Does Not Load

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the audio unit. They may damage the player mechanism.
Make sure the disc is compatible with the system (see the owner's manual for more information).

Turn the ignition switch to ON (II).
Turn on the audio unit and insert known-good disc to see if the symptom can be duplicated.
Does the disc load?

YES - Operation is normal. If the disc loads normally, but will not play, go to AUDIO DISC DOES NOT PLAY ). ■

NO - Go to step 3.
Insert another disc.
Does the disc load?

YES - The original disc is faulty. ■

NO - Go to step 4.
Turn the ignition switch to LOCK (0).
Remove the No. 17 (20A) fuse in the under-hood fuse/relay box and wait for 5 minutes, then reinstall the fuse.
Turn the ignition switch to ON (II).
Turn on the audio unit, and insert known-good disc to see if the symptom can be duplicated.
Does the disc load?

YES - Intermittent failure. Operation is normal. ■

NO - Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■