| Audio-navigation unit power will not turn on (No information on display) |
Symptom Troubleshooting |
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| Poor GPS reception or interference |
Do the GPS Information in the System Diagnostic Mode |
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| Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins |
Symptom Troubleshooting |
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| Navigation touch panel does not work |
Do the Touch Panel Check in the System Diagnostic Mode |
Forced Rebooting of Audio-Navigation Unit |
| Clock will not set to correct time |
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Check the GPS signal |
| System always comes up in-line diagnostic mode |
Factory diagnostic screen In Line Diagnostic mode |
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| The MID does not display the audio-navigation unit information |
Symptom Troubleshooting |
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| Voice control does not work/respond |
Symptom Troubleshooting |
Check for any related service bulletin software updates |
| Voice guidance cannot be heard, is broken up, or there is static |
Symptom Troubleshooting |
Volume or voice feedback setting (see the Navigation System Manual) |
| No HD traffic information |
Go to AM/FM radio display is blank or no station information is displayed troubleshooting |
Local outage or no local broadcast. Compare to a known-good vehicle of the same year and trim. |
| Rearview camera image does not come on |
Symptom Troubleshooting |
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| Rearview camera image does not change when selecting different views |
Symptom Troubleshooting |
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| LaneWatch camera image does not come on (Switches to the black screen) |
Symptom Troubleshooting |
Navigation DTCs |