FixVault

Work Flow

  1. COLLECT THE INFORMATION FROM THE CUSTOMER 

    Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the question sheet. Refer to "DIAGNOSTIC WORK SHEET ".

    : GO TO 2.

  2. CHECK SYMPTOM 1 

    Check the following items based on the information obtained from the customer.

  3. CHECK DTC 
    1. Check DTC.
    2. Perform the following procedure if DTC is detected.
      • Record DTC.
      • Erase DTC.

      Is any DTC detected? 

      YES: GO TO 4.

      NO: GO TO  5.

  4. PERFORM DIAGNOSTIC PROCEDURE 

    Perform "SELF DIAGNOSTIC PROCEDURE " for the displayed DTC. Repair detected items.

    : GO TO 5.

  5. PERFORM DTC CONFIRMATION PROCEDURE 

    Perform "DTC CONFIRMATION PROCEDURE" for the displayed DTC.

    Is DTC detected? 

    YES: GO TO  4.

    NO: GO TO 6.

  6. CHECK SYMPTOM 2 

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO 7.

    NO: INSPECTION END

  7. ROAD TEST 

    Perform "ROAD TEST ". Refer to "DESCRIPTION ".

    : GO TO 8.

  8. CHECK SYMPTOM 3 

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES: GO TO  2.

    NO: INSPECTION END