Handling Precaution: Telematics

WARNING: This page is about a different car, the 2019 Nissan Armada and 2018 Nissan Armada. However, it is still accessible from the selected car via links, so may be relevant.

In the following cases, no NissanConnect services are available.
- When the user has not subscribed to the service.
- When the vehicle moves out of the radio receiving zone
- When the radio wave reception environment is not suitable to data communication.
- When the vehicle is in a location that may block radio waves such as in an underground parking lot, behind a building, and in mountainous areas.
Because the voice exchange with the NissanConnect data center uses the data communication mode, the service area may be narrower and the connection availability may be worse than the normal telephone system.
Communication and calls to the NissanConnect data center require additional charges.
If the vehicle is outside the communication area of TCU or the radio wave reception condition is poor, the connection to the NissanConnect data center may not be available or interrupted.
If the communication is interrupted during a data download through any of the available services, the data must be downloaded again from the beginning.
When transferring your vehicle, always resign from your membership. For details about the cancellation procedure, contact the NissanConnect customer center.