Telematics Control Unit Reset After Automatic Collision Notification (ITB20-026)
Publication date: 2020-11-30Reference number: ITB20-026
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION
TECHNICAL SERVICE BULLETIN
Reference Number(s): ITB20-026, Date of Issue:
November 30, 2020
| INFINITI: | 2020-2021 Q50, Q60, QX50, QX80 |
| CLASSIFICATION: | EL20-040 |
| APPLIED VEHICLES: | 2020-2021 Q50 (V37), Q60 (CV37), QX50 (J55), QX80 (Z62) |
APPLIED VEHICLES
2020-2021 Q50 (V37)
2020-2021 Q60 (CV37)
2020-2021 QX50 (J55)
2020-2021 QX80 (Z62)
SERVICE INFORMATION
The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled.
The TCU must be reset to re-enable the automatic collision notification function.
This bulletin describes how to reset the TCU after an automatic collision notification has been performed.
SERVICE PROCEDURE
IMPORTANT:
Before starting, make sure:
- ASIST on the CONSULT PC has been synchronized (updated) to the current date.
- All C-III plus software updates (if any) have been installed.
- Connect the VI to the vehicle.
- Start C-III plus.
- Wait for the VI to be recognized.
- The serial number will display when the VI is recognized.
- Select Diagnosis (One System)
.
- Select IVC
.
- Select CGW Information
.
- If there is a red indicator next to CGW Information (Figure 3), select CGW Open, follow the B2B portal login instructions (Figure 4), and then proceed to Step 7.
- If there is a green indicator next to CGW Information , proceed to Step 7.
- Select Work support under IVC (Figure 5).
- Select Automatic notification prevention lock release
and then select Start
.
- If LOCK is displayed next to "Current status", select Start
.NOTE: If UNLOCK is displayed next to "Current status", the TCU does not need to be reset, select End .
- Select End
.
AMENDMENT HISTORY
AMENDMENT HISTORY
| PUBLISHED DATE | REFERENCE | DESCRIPTION |
|---|---|---|
| November 30, 2020 | ITB20-026 | Original bulletin published |