Work Flow

WORK FLOW 

Courtesy of NISSAN NORTH AMERICA, INC.

DETAILED FLOW 

1. GET INFORMATION FOR SYMPTOM 
   1. Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).

   >>

   GO TO 2.

2. CHECK DTC 
   1. CONSULT Select "Self Diagnostic Result" mode of "AUTO DRIVE POS.". Select "Self Diagnostic Result" mode of "AUTO DRIVE POS.". Refer to DTC Index .

   Is any symptom described and any DTC is displayed?

   Symptom is described, DTC is displayed.>>

   GO TO 3.

   Symptom is not described, DTC is displayed.>>

   GO TO 7.

   Symptom is described, DTC is not displayed.>>

   GO TO 4.

3. CONFIRM THE SYMPTOM 
   1. Try to confirm the symptom described by the customer.

   >>

   GO TO 7.

4. CONFIRM THE SYMPTOM 
   1. Try to confirm the symptom described by the customer.

   >>

   GO TO 5.

5. CHECK NORMAL OPERATING CONDITION 
   1. Check normal operating condition. Refer to Description .

   Is the incident normal operation?

   YES>>

   Inspection End.

   NO>>

   GO TO 6.

6. PERFORM BASIC INSPECTION 
   1. Isolate the malfunctioning point with a basic inspection.

   >>

   GO TO 8.

7. PERFORM DTC CONFIRMATION PROCEDURE 
   1. Perform the confirmation procedure for the detected DTC.

   Is the DTC displayed?

   YES>>

   GO TO 9.

   NO>>

   Check intermittent incident. Refer to Intermittent Incident .

8. PERFORM COMPONENT FUNCTION CHECK 
   1. Perform the component function check for the isolated malfunctioning point.

   >>

   GO TO 9.

9. DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE 
   1. Isolate the malfunctioning point by performing the diagnosis procedure relevant to the symptom during the component diagnosis.

   >>

   GO TO 10.

10. REPAIR OR REPLACE THE MALFUNCTIONING PART 
    1. Repair or replace the malfunctioning part.

    >>

    GO TO 11.

11. FINAL CHECK 
    1. Perform the DTC confirmation procedure (if DTC is detected) or component function check (if no DTC is detected) again, and then check that the malfunction can be repaired securely.

    Are all malfunctions corrected?

    YES>>

    Inspection End.

    Symptom is detected.>>

    GO TO 4.

    DTC is detected.>>

    GO TO 7.