Work Procedure

Description 

When the driver uses telematics system for the first time/re-subscription, TCU activation operation is required.

PREPARATION FOR ACTIVATION 

• Subscribe to telematics service.
• Pre-register user ID and password (can be performed from owner homepage).

Work Procedure 

1. TCU ACTIVATION (1) 

   With CONSULT

   1. Connect CONSULT to vehicle.
   2. Check that "IVC" is displayed on the CONSULT screen.

   Is the inspection result normal?

   YES>>

   GO TO 2

   .

   NO>>

   Perform steps, Refer to PRECAUTIONS FOR REMOVING BATTERY TERMINAL : Precautions . After disconnecting battery terminal, let it stand for 1 second or more. Reconnect the battery terminal to perform "1. TCU ACTIVATION (1)" again.

2. TCU ACTIVATION (2) 

   CONSULT work support

   1. Turn ignition switch ON and wait at least 5 seconds or more.
   2. Touch "IVC" on the CONSULT screen.
   3. After performing System Call of CONSULT, touch the "Work support" tab.
   4. On the work support screen of CONSULT, select "TCU ACTIVATE SETTING" and touch "Start."
   5. On the TCU ACTIVATE SETTING screen, touch "Start" to set to "ON". Touch "End."
   6. Exit from CONSULT.
   7. Turn ignition switch OFF and wait at least 10 seconds.
   8. Wait (at least 10 seconds) until the power switch indicator turns OFF to shut down TCU.

   >>

   GO TO 3

   .

3. COMMUNICATION TEST (1) 
   NOTE: If communicated with the INFINITI InTouch Connected Service Data Center with TCU turned ON before establishing the connections of the network line, TCU cannot perform communications. In this case, "The connection to the center failed." is shown on the display, and the communication function of TCU is deactivated.
   To restore the communication function, turn OFF the TCU battery power and turn it ON again (after disconnecting battery negative terminal, reconnect it) to reset the shutdown condition of TCU communication function. The communication function recovers 20 seconds after turning ON the power again.
   1. Perform TCU communication test by vehicle operation.
   2. Turn ignition switch ON.
   3. Wait 2 minutes or more until the TCU completes the initial communication.
   4. Check the radio wave status with the telematics icon.

      Telematics icon

      Courtesy of NISSAN NORTH AMERICA, INC.

      	Radio wave state (Service Area)
      	Radio wave state (Out of Service Area)

   Does the radio wave status show Service Area?

   YES>>

   GO TO 4

   .

   NO>>

   TCU activation error or vehicle is in an out of service area. Move vehicle to a service area.

   NO DISPLAY>>

   Refer to Symptom Table .

4. COMMUNICATION TEST (2) 

   Select "InTouch Services" and check if communication is possible for each item.

   Is the connection status normal?

   YES>>

   Set the user ID and password by vehicle operation.

   NO>>

   If not connected, repeat cold start operation.

   GO TO 2

   .