Verification and Inspection

WARNING: Make sure the vehicle is in NEUTRAL or PARK for vehicles with automatic transmission, NEUTRAL for vehicles with manual transmission, and apply the parking brake. Failure to follow this instruction may result in personal injury.

Verify the customer concern.

Visually inspect for obvious signs of mechanical or electrical damage.

Visual Inspection Chart

Mechanical	Electrical
Starter Motor Flywheel Ring Gear Engine Seized	Battery condition, state of charge Starter Motor Fuse 3 of the EMS fuse box High power protection module Starter relay Ignition switch Wiring harness(es) Damaged, loose or corroded connectors Key transponder module (KTM) Body processor module (BPM) Engine Control Module (ECM)

If an obvious cause for an observed or reported concern is found, correct the cause, (if possible) before proceeding to the next step.
Where the Jaguar approved diagnostic system is available, complete the S93 report before clearing any or all fault codes from the vehicle.
NOTE: If a DTC cannot be cleared, then there is a permanent fault present that flags again as soon as it is cleared. (The exception to this is P1260, which will only clear following an ignition OFF/ON cycle after rectification.)
If the cause is not visually evident and the Jaguar approved diagnostic system is not available, use a fault code reader to retrieve the fault codes before proceeding to the Diagnostic Trouble Code (DTC) Index Chart, or the Symptom Chart if no DTCs are set.
Using the Jaguar approved diagnostic system where available, and a scan tool where not, check the freeze frame data for information on the conditions applicable when the fault was flagged. The format of this will vary, depending on the tool used, but can provide information useful to the technician in diagnosing the fault.