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Service Action: Software Enhancement Program (S856)

Publication date: 2006-12-20
Reference number: S856

SERVICE ACTION: SOFTWARE ENHANCEMENT PROGRAM

SERVICE ACTION: SOFTWARE ENHANCEMENT PROGRAM

TECHNICAL SERVICE BULLETIN

Reference Number(s): S856, Date of Issue:  December 20, 2006
JAGUAR: XK
SECTION: 418

AFFECTED VEHICLE RANGE

Jaguar XK 

VIN: B00379 to B10572 

Model Year: 2007 

CONDITION SUMMARY

SOFTWARE UPGRADES TO VARIOUS SYSTEMS

Situation:  A suite of new software has been developed to overcome a number of customer concerns on Jaguar XK vehicles within the above VIN range. The most significant of the issues to be addressed are:

  • Start authorization
  • Cluster over-temperature issues
  • Ignition-on chirp when car is locked
  • Short door-glass drop
  • Cluster needles not returning to zero
  • SRS logged DTC U0001-88

Action:  Dealers are to repair unsold vehicles prior to retail sale. For those vehicles in the hands of the customer, you are requested to repair the vehicle at the first available opportunity. At the time of confirming a booking for vehicle repair, please ensure that all outstanding Service Campaigns are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

PARTS

No parts are required 

TOOLS

IDS ...........................DVD104 with Patch File 3 or higher 

WARRANTY

Check DDW to verify that the vehicle is affected by this Service Action prior to undertaking any repair action. Ports of entry are updating affected vehicles during port processing, so many will already be repaired. DDW will be updated to reflect only those vehicles affected and un-repaired.

Warranty claims should be submitted quoting Campaign Code S856  , together with the relevant option code. This will result in payment of the stated time. As option codes are used, there is no requirement for you to the labor operation codes; these are repeated here for information only.

WARRANTY INFORMATION

Campaign Code Option Description SRO Time Part Number Qty
S856  B  Software Enhancement Program 86.93.71 0.8 N/A N/A
S856  C  Software Enhancement Program 86.93.71 0.8 N/A N/A
Drive in/drive out 10.10.10 0.1

Normal warranty policy and procedures apply. 

REPAIR PROCEDURE

UPDATE DIAGNOSTIC SOFTWARE TO LATEST CONFIGURATION

NOTE: A software patch installation help file located on GTR provides instructions for the patch file installation process and could take up to six minutes to download depending on connection speed. For information on how to confirm that the patch file has been correctly installed onto IDS, refer to the applicable Patch Process Help File located in GTR.

Global Technical Reference (GTR) lookup sequence is as follows: GTR Home > NAS > Diagnostics/ XK (X150) > Patch Files > "Patch Process Help File" link. 

  1. If the integrated diagnostic system (IDS) has previously had the DVD 104 Patch File 3 installed, continue from "Perform 2007 MY Jaguar XK Software Enhancement Program" section below.
    NOTE: Previous patch file versions should be installed before the latest version. The software patch installation help file provides instructions for the patch file installation process and could take up to six minutes to download dependent on connection speed.
    NOTE: It could take up to twenty minutes to download the patch file, dependent on connection speed. Patch File 2 for DVD 104 is substantial in size. If Patch File 2 as well as Patch File 3 must be loaded, an alternative download site for Patch 2 is available from JBN/Product Support under Job Aids>IDS>Alternate patch download site  .
  2. If the integrated diagnostic system (IDS) has previously had the DVD 104 Patch File 3 is NOT installed, download the IDS software patch installation help file from GTR as follows:
    • Logon to GTR
    • Select 'Home' from the menu at the top of the main page.
    • From the menus on the left of the page, select 'Diagnostics' as the 'Information Type' and select the relevant model and model year.
    • From the 'All Information' results, select 'Patch Files'.
    • Click the file link 'Patch Process Help File'.
  3. Using the above help file, follow the instructions to download and install the software patch file DVD 104, Patch File 3 into IDS and ensure IDS successfully restarts.

PERFORM 2007 MY JAGUAR XK SOFTWARE ENHANCEMENT PROGRAM

CAUTION: A Midtronics PSC-550 Vehicle Power Supply must be connected to the vehicle battery during diagnosis and module configuration.
The diagnostic lead must be correctly secured to prevent accidental disconnection during the software update.
  1. Connect the diagnostic equipment to the vehicle and begin an IDS session.
  2. Follow the on-screen prompts and enter the vehicle VIN.
  3. Wait while the vehicle configuration file (CCF) uploads.
  4. Select the 'Configuration Tab' and select 'Module Programming' from the menu then select 'Configure Existing Modules'.
  5. Select and run 'Software Enhancement Program'.
    NOTE: The "Mirror Personalization" option is NOT to be programmed. ONLY the following modules will be reprogrammed in this Service Action:
    • Driver's door module
    • Central junction box (body control module)
    • Instrument cluster control module
    • Keyless vehicle module
    • Passenger's door module
    • Restraints control module
    • Auxiliary junction box (body control module B)
    NOTE: IDS will not remember which modules have been programmed in the "Software Enhancement Program." A good work practice is to keep a simple check list of the above listed modules and mark each module as the software download has been completed satisfactorily.
    CAUTION: The Restraints Control Module reprogramming will launch a number of questions which can present problems for some users. Jaguar has provided answer information in the bullets below to assist with these questions.
    • Region? - select "North America"
    • 'Restraints occupant classification system (OCS)' -
      • up to VIN B09097 - select 'Not fitted'
      • after VIN B09097 - select 'Fitted'
    • 'Is the passenger's seat track position restraints sensor fitted' -
      • VIN between B00001 to VIN B03408 NOT listed in Table - select 'Fitted'
      • VIN listed in Table - select 'Not fitted'
      • VIN B03409 onward - select 'Not fitted
    VIN LIST

    VINs from which Seat Track Sensor Deleted Before B03409
    B02989 B02993 B02995 B03002 B03003 B03010 B03013 B03027
    B03030 B03031 B03033 B03034 B03037 B03072 B3090 B03120
    B03127 B03132 B03136 B03140 B03147 B03148 B03162 B03165
    B03167 B03169 B03171 B03174 B03175 B03177 B03179 B03181
    B03184 B03202 B03223 B03227 B03231 B03234 B03236 B03238
    B03239 B03243 B03244 B03245 B03251 B03252 B03255 B03256
    B03258 B03259 B03262 B03265 B03268 B03269 B03272 B03274
    B03278 B03280 B03283 B03285 B03286 B03287 B03291 B03292
    B03293 B03297 B03301 B03315 B03316 B03318 B03319 B03321
    B03322 B03324 B03325 B03328 B03329 B03330 B03332 B03333
    B03336 B03340 B03342 B03343 B03347 B03352 B03353 B03354
    B03356 B03371 B03375 B03378 B03380 B03381 B03382 B03386
    B03389 B03390 B03396 B03398 B03403 B0340    
  6. Follow the on-screen instructions and program the modules in order shown on the screen.
  7. Disconnect the diagnostic equipment from the vehicle.
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