Service Action: Software Enhancement Program (K098NAS1)

Publication date: 2012-09-26
Reference number: K098NAS1

SERVICE ACTION: SOFTWARE ENHANCEMENT PROGRAM

TECHNICAL SERVICE BULLETIN

Reference Number(s): K098NAS1, Date of Issue: September 26, 2011

JAGUAR:	2010-2011 XF (X250)
SECTION:	100-00
VIN:	R48549-S20235

AFFECTED VEHICLE RANGE

XF (X250)

Model Year: 2010-2011

VIN: R48549-S20235

MARKETS

NAS

CONDITION SUMMARY

Situation: To ensure certain 2010-2011 model year XF vehicles are equipped with the very latest software to enhance the ownership experience, a limited number of vehicles within the affected VIN range require a number of module software updates. These updates will result in the following changes to vehicle operation:

Instrument Cluster (IC); software update to eliminate a battery drain when the steering column adjustment switch is in the manual position and the ignition is OFF.
Infotainment Control Module (ICM); software update to reduce battery drain by reducing the time period that the Audio system may be used with the ignition OFF from 1 hour to 10 minutes.

Action: Retailers are required to HOLD all affected vehicles in the above VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Affected vehicles in the hands of owners should be repaired at the next available opportunity. At the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle are identified and allocate sufficient time and resources to complete all campaigns.

PARTS

No parts required

SPECIAL TOOLS

NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if accessed within a diagnostic session using SDD.

IDS with latest IDS-DVD and Calibration File; first available on DVD127.02 v.83

Jaguar Land Rover-approved Midtronics Vehicle Power Supply

WARRANTY

NOTE: Repair procedures are under constant review, and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on TOPIx to obtain the latest repair time. Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting Program Code K140 together with the relevant Option Code. The SRO and part information listed has been included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

This program is valid for a limited time. Warranty claims with a repair date prior to the 30 September 2013 expiry date must be submitted for payment within 30 calendar days of completion of the repair.

WARRANTY INFORMATION

VIN Range	Infotainment Control Module	Instrument Cluster
R48549-S13932	X	X
S13933-S20235		X

WARRANTY INFORMATION

Program Code	Option Code	Description	SRO	Time (hours)	Part No.	Qty./Value
K098	D	Configure Infotainment Control Module	86.99.73	0.20	-	-
K098	D	Configure Instrument Cluster	86.99.75.02	0.20	-	-
K098	E	Configure Infotainment Control Module	86.99.73	0.20	-	-
		Configure Instrument Cluster	86.99.75.02	0.20	-	-
		Drive in/drive out	10.10.10	0.10	-	-
K098	F	Configure Instrument Cluster	86.99.75.02	0.30	-	-
K098	G	Configure Instrument Cluster	86.99.75.02	0.30	-	-
K098	G	Drive in/drive out	10.10.10	0.10	-	-

Normal Warranty policies and procedures apply

SERVICE INSTRUCTION

CAUTION: Ensure all ignition 'ON'/ignition 'OFF' requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.

CAUTION: A Jaguar Land Rover-approved Midtronics Vehicle Power Supply must be connected to the vehicle battery during IDS/SDD diagnosis/module programming.

NOTE: IDS must be loaded with DVD127.02 v.83 or later.

Connect the Jaguar Land Rover-approved Midtronics Vehicle Power Supply to the vehicle battery.
Turn ignition 'ON' (engine not running).
Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostics (SDD) session.
Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
Select 'Diagnosis' from the Session Type screen.
Select the 'Selected Symptoms' tab, and then select the following:
- Electrical - Instruments - Warning lamps
- Select the 'Extras' tab
- From the Recommendations tab, select Run to perform the 'Configure existing module - Instrument cluster control module' option.
Select the 'Selected Symptoms' tab, and then select the following:
- Electrical - Information and entertainment system - Entertainment system
- Select the 'Extras' tab
- From the Recommendations tab, select Run to perform the 'Configure existing module - Infotainment control module' option.
Follow all on-screen instructions to complete this task.
Exit the current session.
Disconnect the IDS and the vehicle power supply from the vehicle.