FixVault

Retrieving & Clearing Diagnostic Trouble Codes

NOTE: Before proceeding with diagnosis, certain precautions must be followed. See SERVICE PRECAUTIONS  .

Diagnostic procedures are designed to detect system faults as quickly as possible. Computer system diagnostic fault messages are accessed through Data Link Connector (DLC). See Figure . Chrysler's Diagnostic Readout Box (DRBIII(R)) scan tool or generic scan tool, is used to access information from DLC.

A 2000 diagnostic program cartridge, scan tool, diagnostics cable, jumper wires and digital volt/ohmmeter will be needed for testing.

  1. Connect scan tool to Data Link Connector (DLC). DLC is a 16-pin connector located on left side of steering column, above brake pedal. Turn ignition on. If scan tool display is not blank, go to next step. If scan tool display is blank, check connections, scan tool cable and power at DLC terminal No. 16 (Pink/White wire). Try scan tool on another vehicle.
  2. Using scan tool, check communication with air bag control module, instrument cluster, powertrain control module and sentry key immobilizer module. If scan tool can communicate with all modules, go to next step. If scan tool displays NO RESPONSE, perform appropriate test under SYSTEM TESTS. See DIAGNOSTIC TROUBLE CODE IDENTIFICATION  table.
  3. Using scan tool, select READ DTCs. If any fault messages are displayed, perform appropriate test under SYSTEM TESTS. See DIAGNOSTIC TROUBLE CODE IDENTIFICATION  table. If no DTCs exist, but a symptom is present, repair by symptom. See SYMPTOM IDENTIFICATION  table. After repairs, ensure problem(s) or failure(s) have been corrected by performing appropriate verification test under VERIFICATION TESTS.
DIAGNOSTIC TROUBLE CODE IDENTIFICATION

Affected System Scan Tool Display
Air Bag (1)
Communications Bus (+) And/Or Bus (-) Open 
Bus (+) & Bus (-) Shorted Together 
Bus Bias Too High/Too Low 
No Bus Bias 
No Response From Air Bag Control Module 
No Response From Instrument Cluster 
No Response From Powertrain Control Module 
No Response From Sentry Key Immobilizer Module 
No Termination 
Not Receiving Bus Messages Correctly 
Short To 5 Volts 
Short To Battery 
Short To Ground 
Vehicle Theft/Security Antenna Failure 
COP Failure 
EEPROM Failure 
Internal Faults 
RAM Failure 
Serial Link Internal 
Stack Overflow Failure 
PCM Status Failure 
Rolling Failure 
Serial Link External Fault 
Transponder Cyclic Redundancy Check (CRC) Failure 
Transponder Communication Failure 
Transponder ID Mismatch 
Transponder Response Mismatch 
VIN Mismatch 
(1) For air bag system diagnostic trouble codes and testing procedures, see DIAGNOSIS & TESTING in lemon-25(R) AIR BAG SERVICE & REPAIR MANUAL, DOMESTIC & IMPORTED MODELS.
SYMPTOM IDENTIFICATION

Affected System Problem
Instrument Cluster All Gauges And Warning Lights Inoperative 
Any Or All CCD Cluster Warning Lights Inoperative 
Any Or All Hard Wired Warning Lights Inoperative 
Gauges Not Operating Properly