North AMERICA
| VEHICLE READINESS | |
|---|---|
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NOTE:
Note: This document is for reference purposes only. The instructions are not VIN-specific, and it is not required to print or retain this document for each New Vehicle Prep performed. |
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| Description | Action |
| Keep All Protective Transit Film and Wheel Covers & Films on vehicle until sold, or up to 180 Days | Keep All Protective Transit Film and Wheel Covers & Films on vehicle until sold, or up to 180 Days. |
| Place vehicle into Customer Mode |
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| Adjust Tire Pressures Including Spare to Door Placard | Adjust Tire Pressures Including Spare to Door Placard |
| Verify vehicle is built as invoiced | Verify vehicle is built as invoiced |
| Install all "Shipped Loose" items | Install all "Shipped Loose" items. |
| Install Front License Plate Bracket (if required) | Install Front License Plate Bracket. |
| Install Antenna | Install Antenna. |
| Perform all Incomplete Recalls and RRTs | Perform all Incomplete Recalls and RRTs |
| Install Wheel Center Caps | Install Wheel Center Caps. |
| UNDERHOOD | |
|---|---|
| Description | Action |
| Hood Latch and Safety Catch - Adjust as Needed | Verify the operation of the hood release system including the inside hood release lever and the outside hood secondary safety catch. Adjust if necessary. The safety catch prevents the hood from going to the full open position until it is manually released. To test the safety catch, unlatch the hood with the interior hood release lever and attempt to raise the hood without operating the safety catch. |
| Battery State-of-Charge - document voltage | Check the battery state of charge by connecting the GR8 Battery Tester/Charger directly to the battery posts and allowing the tester to run its self programmed diagnosis. Record voltage on New Vehicle Prep (NVP) form. If charging is necessary, follow the service manual procedures and recharge the battery with the GR8. NOTE: Make certain all of the vehicle accessory loads are OFF, including the ignition when performing diagnosis. |
| For international EMEA market vehicles, print the primary battery and/or the ESS auxiliary battery (If equipped) status check result ticket and archive it together with the New Vehicle Prep Check Sheet. Refer to Service Bulletin 08-073-17.
NOTE:
For international EMEA market vehicles the 12V lead battery and ESS auxiliary battery (If equipped) must be charged at 100% independently from the read voltage. Record voltage on New Vehicle Prep (NVP) form. |
|
| Loose Attachments, Routing and Clearance | Inspect the following for routing, loose attachments, connections, and clearance. Reroute and tighten as required: Brake Lines, Fuel Lines, Power Steering Hoses, Vacuum Hoses, Clutch Lines, Refrigerant Lines, Wiring, Belts. |
| All Fluid Levels | Refer to the owner's manual or service information for proper fluid level inspection locations. Vehicles equipped with the eight-speed automatic transmission do not require the fluid to be checked. In addition, it is also not necessary to check the fluid of the manual transmission on Vipers and Challengers. |
| No Fluid Leaks present | Visually inspect the underhood area to be certain of absence of fluid leaks. Check clamps for tightness an full engagement. |
| UNDER VEHICLE | |
|---|---|
| Description | Action |
| Remove the underbody shield (if equipped). | Refer to the service information on TechCONNECT for information regarding underbody shield removal procedures. |
| No Fluid Leaks present | Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to Service Information for proper lift points. Check clamps for tightness and full engagement. |
| All Fluid Levels | Refer to the owner's manual or service information for proper fluid level inspection locations. Vehicles equipped with the eight-speed automatic transmission do not require the fluid to be checked. In addition, it is also not necessary to check the fluid of the manual transmission on Viper and Challenger models. Also, do not top off the axle fluid on Ram 1500, Challenger, Charger, 300, Durango, and Grand Cherokee models. |
| Loose Attachments, Routing, Clearance, Damage | Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to the appropriate Service Information for proper lift points. Check clamps for tightness and full engagement. |
| Install the underbody shield | Refer to the service information on TechCONNECT for information regarding underbody shield installation procedures. |
| ROAD TEST/OPERATIONAL TEST | |
|---|---|
| Description | Action |
| Remote Start (if Equipped) - All Keys | Press the remote start button on the keyless entry transmitter (key fob). Verify remote start operates properly. NOTE: Make sure that remote start functions with all transmitters (key fobs). |
| Remote Keyless Entry (if Equipped) | Lock and unlock the doors using the transmitter (key fob). Make sure that all doors lock and unlock when activated. |
| Passive Entry (if Equipped) | Verify that the passive entry system operates properly. The key fob must be in Proximity (five feet) of the vehicle. Locking the doors with the key fob then, unlock the doors by pulling the driver's door outside door handle. NOTE: Due to how passive entry operates, make sure that each key fob is tested separately. The key fob not being tested must be stored in a location far enough away that it will not affect the operation of the vehicle. |
| Keyless Go/Keyless Start/Key Sense (if Equipped) | For the following steps, make sure that each key fob is tested separately. The key fob not being tested must be stored in a location far enough away that it will not affect the operation of the vehicle.
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| Engine Starts with All Keys (All others) | Start vehicle with all sets of keys. Verify engine will only start while automatic transmission is in park or neutral. Verify engine will only start when clutch is pressed on manual transmission vehicles. Make sure that the vehicle will only start when the brake is pressed on vehicles with "push-to-start" and automatic transmission. |
| Radio FOTA Update |
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| All Warning Lights and Gauges / No DTCs | Verify all warning lights and gauges are operating properly, and no fault codes exist. |
| Engine Performance - Cold | The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is pressed. |
| Perform Road Test, Mileage: Before ______ After ______ NOTE: NOT REQUIRED ON VIPER. | Perform road test (8-10 mile, 10-15 km guideline) on a variety of road surfaces. Record mileage before and after road test. |
| Service and Parking Brakes | Apply the service brakes while the vehicle is in motion. Be sure the brake operation is smooth and positive. Make sure the vehicle stops in a straight line and without pulling to one side. Make sure there is no shudder or vibration when braking. Make sure that the parking brake is easy to operate. Make sure the parking brake does not drag. |
| Clutch / Manual Transmission Shifting | Check for smooth shifting. Make sure shift lever operates easily and smoothly. Check for proper synchronization. The gears should not grind. |
| Automatic Transmission Shifting | Make sure that the park lock mechanism holds the vehicle. With the vehicle on a grade, put the automatic transmission in park and slowly release the service brake to check the operation of the park mechanism. Make sure the shift lever operates easily and smoothly. Check for smooth shifting. Check for proper upshifting and downshifting. |
| Autostick (Do not perform on Demon models) | Verify that Autostick feature allows proper shifting through the gears. |
| Start/Stop OR eTORQUE system (if equipped) | Verify that the Start/Stop/eTORQUE function operates properly in different conditions (air conditioning system on, radio on/off, engine cold/hot); document any irregularities. |
| Steering and Handling | Check that the power assist works properly. Make sure that the steering wheel does not vibrate abnormally at idle or road speed. Make sure that the steering wheel is centered when traveling in a straight line. Check that the vehicle does not drift to either side on flat road surfaces. Make sure that the vehicle does not vibrate or shake abnormally. |
| Noise, Vibration, Squeaks, or Rattles | Check that the vehicle is free of noise, vibrations, squeaks, or rattles. Tighten any loose fasteners. |
| Heater / Defrost- Front | Check the heater operation after the vehicle has reached operating temperature. Operate blower motor at all speeds. Operate the system in all modes. Check for hot air at all appropriate outlets. Check for temperature control operation. |
| Air Conditioning | Make sure that the A/C system cools properly. Operate blower motor at all speeds. Check for cool air at all temperature outlets. Operate the system in all modes. |
| Defrost - Rear | Make sure that the electric heated rear defroster operates correctly. Turn on and feel for warmth. |
| Blindspot Monitoring System (if equipped) | While on road test, verify that the visual warning indicators located on the side view mirrors are operating properly when an object is within the detection zone. |
| Cruise Control (if equipped) | Check the "on/off" switch. Check the "set" operation. Check the "resume" function. Check the "accelerate" and "decelerate" function. Check the "cancel" button. Check the brake/clutch release function. If equipped, verify operation of Adaptive Cruise Control function. |
| Set Compass Variance / Calculation (if equipped) | Refer to the service information on TechCONNECT for information regarding compass setting procedures. |
| Transfer Case (if equipped) | Shift the transfer case through all ranges to make sure all shifting is smooth and operates properly. |
| Tire Pressure Monitoring System | Verify that Tire Pressure Monitoring Indicator Light is not illuminated when tires are above minimum inflation recommendations. Make sure that indicator lamp is not flashing/chiming. |
| Engine Performance - Warm | The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is pressed. |
| Park Assist (if equipped) | Put vehicle in reverse and slowly back up toward an object. Verify that Park Assist warning icon, lights and chimes operate properly as object is approached. |
| Back-Up Camera (if equipped) | Put vehicle in reverse, verify that screen provides a clear and visible image from rear of vehicle. |
| After road test verify soot loading level - EMEA JL & KL 2.2 liter diesel | If above 95%, perform a service regeneration process |
| INTERIOR | |
|---|---|
| Description | Action |
| Trunk/Liftgate/Tailgate | Operate the remote trunk lid/liftgate/rear door release and verify proper operation. Check that there are no loose parts under the mat (bolts, plastic components, and others). Visually inspect for any damage or malfunctions. Check the operation of the trunk compartment lamps (if equipped). Verify emergency release system operates. |
| Visually Inspect Interior Parts for Damage, Fit, and others. | From the interior of the vehicle, open and close all doors to be certain of ease of operation. Fully open and close the glove box to be certain of proper operation. Fully open and close the console door to be certain of proper operation. Check interior panels for proper fit and free from damage. |
| All Interior Lamps and Horn | Operate and visually inspect all interior lights and switches, including: Dome/Map lamps, and if equipped the following: vanity mirror lamps, glove box lamps, ash tray lamp, cigar lighter lamp, radio lamps, door mounted lamps, illuminated entry system. Make sure that the horn operates properly. |
| Rear View Mirror | Check that the rearview mirror's day/night function Is operating properly. |
| Front and Rear Wipers and Washers | Activate front windshield wipers, and if equipped, rear window wipers and check for proper operation at all speeds. Activate the front and if equipped, the rear washer. Check the spray pattern for proper operation and aim. Check the intermittent wipe feature for proper operation. |
| Defrost - Rear | Make sure that the electric heated rear defroster operates correctly. Turn on and feel for warmth. |
| All interior Door Locks including Child Locks | Check all interior door locks for proper operation, including rear child safety door locks if equipped. Place in the unlocked position. |
| Steering Wheel Mounted Controls | Check all steering wheel controls for proper operation. |
| Memory Mirror / Seat | Verify the proper operation of the memory mirror, radio (if equipped), adjustable pedals (if equipped), and seat system. |
| Cigar Lighter | Check cigar lighter for proper operation. |
| Power Windows and Window Lock Switch | Fully open and close all power windows to be certain of proper operation and sealing. Make sure that the windows operate properly at each door. Verify that window lock button is operating properly. Verify the operation of the "One Touch Up/Down" feature if equipped. |
| Outside Power Mirrors | Check power mirrors for proper operation. |
| Power Folding Outside Mirrors | Press Power Folding Mirror button on driver side door trim panel. The switch is located between the Left and Right Power Mirror buttons. |
| Power Heated Mirrors (if equipped) | Check power heated mirrors for proper operation. |
| Seats and Seat Belts - All Adjustments | Check for correct installation and operation of seat and shoulder belts, and retractors. Check that the restraint system safety labels regarding the use of seatbelts and airbags are in place. Fully cycle the seats for proper adjustments and verify that each seat is securely mounted. Fold down and latch the rear seats. Pull forward to check that the latches operate correctly. Check for proper head restraint operation. NOTE: ON GRAND CHEROKEE MODELS, MAKE SURE THE SECOND ROW SEATS ARE UNBUCKLED. |
| Skyslider (if equipped) | Cycle the Skyslider roof. Check and adjust alignment as required. |
| Power Sunroof (if equipped) | Cycle sunroof. Make sure that the sunroof opens and closes easily. Verify proper operation of one touch open/close feature if equipped. |
| Set Clock(s) | Set all clocks to correct time. Refer to Owner's Manual for information regarding clock setting procedures. |
| Audio System | Turn the radio on and check reception in both AM and FM modes. Check the volume control (turn the knob from min to max) on both the steering wheel controls and the center console controls. Check for good sound quality from all speakers. Turn on satellite radio and verify reception (Sales code RSD). |
| Confirm UCONNECT Language Set To Market | Refer to User Guide to perform any radio updates/settings. |
| Confirm Bluetooth Language Set To Market | Refer to User Guide to perform any radio updates/settings. |
| Confirm EVIC Set To Market Unit and Language | Refer to User Guide to perform any radio updates/settings. |
| GPS Navigation | Refer to User Guide to perform any radio updates/settings. |
| Heated Steering Wheel (if equipped) | Verify that heated steering wheel is functioning properly. |
| Power Outlet(s) (12v Ignition/Battery and 120V) | Check all power outlets for proper operation. |
| USB Outlets | Check all USB outlets for proper operation (for example, cell phone charger, and others) |
| Integrated Child Seat / Belt | Check the child restraints and child seats for proper operation. |
| Heated Seats (if equipped) | Check for proper operation of heated seats on all power levels, on all equipped seats. |
| Power Cooled Seats (if equipped) | Check for proper operation of ventilated seats on all power levels, on all equipped seats. |
| Fuel Door Release | Activate the remote fuel door release to verify the fuel door will open. |
| Tilt/Telescoping Steering Column | Activate the manual/power tilt mechanism. Activate the telescoping feature of the steering column. |
| EXTERIOR | |
|---|---|
| Description | Action |
| Inspect Body and Paint for Damage and Fit / Finish | Inspect the body exterior for damage, loose or missing items. During the inspection, make sure that no vehicle damage occurred from the time the vehicle was received and the beginning of the New Vehicle Preparation. Note: DO NOT TOUCH UP MATTE PAINT OR CUSTOM COLORS. |
| Remove door edge protector for all doors (if equipped) | Pull the door edge protector off from each door (if equipped) |
| Exterior Lamps - Headlights, Turn Signals, Hazards, Park/Tail/License Plate, Trunk Lights, and others. | Operate and visually inspect the following: Headlights (High/Low Beams), turn signals, hazard warning flashers, parking/tail/license plate lamps, reverse/back up lamps, fog lamps, stop lamps including center mounted stop lamp, daytime running lamps (if equipped), clearance lamps, cargo bed lamps, any other lamps. |
| Lock and Unlock all doors with all mechanical keys | Verify all doors lock and unlock with all mechanical keys including the liftgate, tailgate, or trunk as equipped. In addition, verify that both Ram Boxes lock and unlock with all mechanical keys (if equipped). |
| Doors, Liftgate and Tailgate- Adjust Strikers as Needed | Open each door/liftgate/tailgate from the outside to check outside door handle operation. Check the door detent. Partially close all doors to check the open-door detent. Close all doors/liftgates/tailgates to check the operation of latches and strikers. Adjust strikers as required. Verify liftgate/tailgate ease of operation. |
| Power Liftgate - Inspect for fit and operation (if equipped) | Verify all modes of operation of the power liftgate, including operating the liftgate using the inside switches, hands free mode, and the Remote Keyless Entry transmitter. |
| Security Alarm Test (if equipped) | Lock doors using the Remote Keyless Entry Transmitter. Verify the operation of the Vehicle Security System warning lamp. |
| VEHICLE STORAGE | |
|---|---|
| Description | Action |
| Keep all protective transit film, wheel covers and films on Vehicle Until Sold or Up To 180 Days | Keep all protective transit film, wheel covers and films on Vehicle Until Sold or Up To 180 Days |
| Inflate tire pressure to max side wall pressure | Inflate tire pressure to max side wall pressure (except heavy duty trucks.) Periodically move vehicles to prevent Flat Spotting on tires |
| Periodically move vehicles to prevent Flat Spotting on tires | Periodically move vehicles to prevent Flat Spotting on tires |
| Periodically move vehicles to prevent corrosion on brake rotors | Periodically move vehicles to prevent corrosion on brake rotors. Refer to the Brake Rotor Lot Rot procedure located in TechCONNECT (Refer to BRAKES, BASE/DIAGNOSIS AND TESTING/BRAKE ROTOR LOT ROT ). |
| Place vehicle into Ship Mode |
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| FINAL DETAIL & INSPECTION | |
|---|---|
| Description | Action |
| Inspect paint and body, touch up as needed | Make sure that the body is free from paint chips or scratches. Touch up any chips/scratches using thin layers of paint. Make sure that the body is free from dings and dents. NOTE: ON VIPERS, DO NOT TOUCH UP MATTE PAINT OR CUSTOM COLORS. |
| Perform all incomplete recalls and RRTs (Print a current VIP Report) | Perform all incomplete recalls and RRTs (Print a current VIP Report). |
| Check and Top-Off All Fluids | Check and Top-Off All Fluids |
| Place vehicle into Customer Mode |
|
| Test and record battery state of charge | Check the battery state of charge by connecting a digital voltmeter at the jump-start locations. The battery voltage should be at least 12.4 volts (Fiat 500 BEV -100%). If charging is necessary, follow the service manual procedures and recharge the battery. Record voltage on New Vehicle Prep (NVP) form. |
| Adjust tire pressures including spare to door placard | Adjust tire pressures including spare to door placard. |
| Make sure Wheel Center Caps are Installed | Make sure Wheel Center Caps are Installed |
| Confirm brake rotors do not have corrosion. Follow procedure in Service Information. | Refer to the Brake Rotor Lot Rot procedure located in TechCONNECT (Refer to BRAKES, BASE/DIAGNOSIS AND TESTING/BRAKE ROTOR LOT ROT ). |
| Remove interior and exterior Transportation Protective Covers | Remove exterior protective coatings/coverings from vehicle, remove interior protective covers, grease markings on door jambs, unnecessary labels, and others. |
| Wash and clean vehicle exterior. On Demon models, hand wash only. | Wash the entire vehicle. Clean the tire sidewalls and wheel/wheel covers (use non - acidic wheel cleaner). Clean exterior/interior glass surfaces. |
| Clean vehicle interior | Inspect the interior trim, seats, carpeting, and moldings. Clean as necessary. |