FixVault

Flash: Transmission Control Module (TCM) Updates (21-030-25)

Publication date: 2025-04-09
Reference number: 21-030-25

FLASH: TRANSMISSION CONTROL MODULE (TCM) UPDATES

FLASH: TRANSMISSION CONTROL MODULE (TCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 21-030-25, Date of Issue:  April 09, 2025
CHRYSLER: 2024 (WS) Wagoneer/Grand Wagoneer
GROUP: 21 - Transmission and Transfer Case

VEHICLES AFFECTED

2024 (WS) Wagoneer/Grand Wagoneer 

CUSTOMER SYMPTOM

Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): 

Customers may also experience the following: 

CAUSE

TCM software 

REPAIR SUMMARY

This bulletin involves reprogramming the TCM with the latest available software.

CLAIMS DATA

CLAIMS INFORMATION

Labor Operation No: Labor Description Skill Category Labor Time
18-19-05-SK Module, Transmission Control (TCM) - Reprogram (0 - Introduction) 2 - Automatic Transmission 0.2 Hrs.
Failure Code CC Customer Concern  

The dealer must use failure code CC with this Technical Service Bulletin. 

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes any of the symptoms listed above in the customer symptom section, perform the Repair Procedure.

SPECIAL TOOLS/EQUIPMENT

SPECIAL TOOLS INFORMATION

Description Ref. No. Notes
wiTECH or Equivalent - -

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure sufficient battery voltage is provided during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
  1. Reprogram the TCM with the latest software. If issues arise when flashing a module using the wiTECH Diagnostic Application, please submit a ticket to the Helpdesk. The helpdesk can be found within the Help menu.
  2. Clear any DTCs that may have been set in any modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.