FixVault

Customer Complaint Analysis Check Sheet

WARNING: This page is about a different car, the 2015 Kia Forte5, 2015 Kia Forte Koup, and 2015 Kia Forte. However, it is still accessible from the selected car via links, so may be relevant.
Fig 1: Customer Complaint Analysis Check Sheet
G09744733Courtesy of KIA MOTORS AMERICA, INC.

There are six areas where a problem can occur: wiring harness, the radio, the CD player, and speaker. Troubleshooting enables you to confine the problem to a particular area.

Fig 2: Audio Unit Troubleshooting Workflow Chart
G09744734Courtesy of KIA MOTORS AMERICA, INC.