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Section 19 (Audio/AVN System): Troubleshooting: Camera

WARNING: This page is about a different car, the 2025 Kia Soul. However, it is still accessible from the selected car via links, so may be relevant.
  1. 1. Features/Misdiagnose cases
    Inspection Description
    (1) System features
    1. Camera system features
      1. Change to H/U camera mode at gear R
      2. Steering wheel feature with CAN enabled Camera
      3. Diagnostic Trouble Code (DTC) feature added to CAN enabled camera
      4. Video Format - current: Analog/YG, HI: LVDS applied (New)
      5. Camera power ON (below 35~40 km/h, 2015 Q4)
    2. AVM system features
      1. Change to H/U Rear view camera and AVM display at gear R
      2. On gear D, Rear view → Front view change at speed below 10 km/h (AVM is ON)
      3. On gear D, Navigation mode change at speed above 10 km/h (AVM is ON)
      4. Video format: CVBS, S-VIDEO, Component, LVDS
    (2) Misdiagnose cases
    1. Camera misdiagnose cases
      1. Video quality: Rear view camera have low quality spec (0.3 megapixel), dirt on lens
      2. Bumper showing too much: Camera angle
      3. Blinks on start of ignition: Black curtain process for AVN boot spec
      4. Parking guideline length: Camera location
      5. Blue screen: Possible camera output defect from AVN, AVM (Possible connector, cable defect)
    2. AVM misdiagnose cases
      1. Top view distortion: In-line correction error. Re-correction fixes issue
      2. Broken image pixel: Incomplete correction due to power OFF during correction process
      3. Camera screen defect (Top/Front/Rear/Left/Right): Possible camera defect
  2. 2. Camera issue (Black screen/Blue screen/Noise/Broken)
    Issue Inspection Description
    Camera issue (Black screen/Blue screen/Noise/Broken) (1) Duplicate issue
    • Check gear R
    • Open/close door
    • Test drive to duplicate issue
    G15715855G15715856G15715857Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    G15715855G15715856G15715857Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Check gear R

      (Normal: Camera+ Guide line + warning message)

    2. Open/close door test

      (Duplicate issue at angles)

    3. Test drive

      (Drive impact)

      • If issue duplicates, follow steps below
    G15715855G15715856G15715857Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 *If AVM is installed, also test side doors
    G15715858G15715859G15715860Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    G15715858G15715859G15715860Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera connection
      1. Remove trunk cover and find camera connector
      2. Connection must be locked in
        • Check display
    2. Check camera damage
      1. Remove any dirt on lens
      2. Damage on lens, cracks → Moist inside camera
        • Fault by customer if camera is physically damaged from outside
    3. Check camera voltage at gear R
      1. Red line: 6.5 V, Black line: GND
      2. If there is no 6.5 V input follow below steps
        1. Cable Power module
      3. Camera power source
        1. AVN Direct: AVN → Camera
        2. AVM: AVM → Camera
    G15715858G15715859G15715860Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    Camera issue (Black screen/Blue screen/Noise/Broken) (2) Search & remove defect factor
    • Connection
    • Damage
    • Camera power
    • Display signal
    • Wiring
    		 4. Check with other monitor
    G15715861G15715862Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.

    *If other monitor is not available, replace camera instead
    1. Use other monitor to test video input
    2. Yellow line: CVBS video, White: Video GND
    1. Monitor ◦ /AVN X → AVN defect
    2. Monitor X/AVN X → Camera defect

    5. Check camera ↔ AVN wiring
    G15715861G15715862Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera ↔ AVN Wiring check
    2. For Pin contact testing, include cable company if available
      • Short on wire is common due to driving impact
  3. 3. Display issue (Display quality/Foggy/Foreign object)
    Issue Inspection Description
    Display issue (Quality/Foggy/Foreign Object) (1) Duplicate issue
    • Check gear R
    G15715863Courtesy of KIA MOTORS AMERICA, INC.
    1. Duplicate issue by checking gear R

      (Normal: Compare with other vehicle)
    (2) Search & remove defect factor
    • Camera status
    • Open/close trunk test
    G15715864G15715865Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Camera status
      1. Foreign object
      2. Damaged coating
      3. Clean lens using soft cloth
    2. Open/Close trunk test

      (Duplicate at certain angle)

      • Lens assembly error caused lens move inside camera → Camera can be foggy
    G15715864G15715865Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
  4. 4. Parking guideline (Distortion)
    Issue Inspection Description
    Parking guideline issue (Distortion) (1) Duplicate issue
    • Use parking guideline to test parking
    G15715866G15715867Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Use parking guideline to test parking
    2. Check if vehicle direction and guideline is match
      • For safety, guideline appears +10cm wider (left/right) than actual vehicle
    G15715866G15715867Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    (2) Search & remove defect factor
    • Confirm specs
    • Camera connection
    G15715868G15715869Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Confirm specs

      (Normal: Vehicle ↔ guideline within +,-15cm)

    2. Camera connection
      • Check camera bracket
      • Check screw status
      • Re-connect the screw and re-test
        • Reason for 15cm deviation: 1. Camera setting deviation 2. Guideline width (Actual area 10cm)
    G15715868G15715869Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
  5. 5. AVM (Distortion/Broken pixel)
    Issue Inspection Description
    AVM
    (Distortion/Broken pixel)    		 (1) Duplicate issue
    • Parking test
    • Broken pixel on certain area
    G15715870G15715871Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate issue at gear R

      (Normal: Top view, parking line is straight)

      *Top view is displayed on the right

    2. Check for broken pixel

      (Cause: data store error during correction)

      • Above issues can be treated with re-correction process
    G15715870G15715871Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    (2) Search & remove defect factor
    • Re-correction
    • Replace Camera/AVM
    G15715872G15715873Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Re-correction
      1. Service center AVM correction room (Recommended)
    2. If issue continues, replace camera/AVM and re-test
      1. Possible camera output defect
      2. Possible correction data memory defect
    G15715872G15715873Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
  6. 5. AVM Defect (black & white screen)
    Issue Inspection Description
    AVM
    (No colors)    		 (1) Duplicate issue
    • Check gear R
    • Test drive
    G15715874G15715875Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate issue at gear R

      (Check black/white screen)

    2. Test drive to duplicate issue

      (Drive on rough road to supply shock with vehicle)

      • OSD outputs from AVN *Color (OSD: Select view mode, Door open UI)
    G15715874G15715875Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    (2) Search & remove defect factor
    • Re-correction
    • Replace test
    		 *Check if issue gets resolved when tapping on AVM connector Cable/Connector issue
    G15715876G15715877Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    G15715876G15715877Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Inspect AVM VOUT_C
      1. Check vehicle spec (S-VIDEO, Component)

        Check with related department with vehicle spec

      2. Luminance (Y)+Color (C)=Video/Black screen if color signal is not available

        *Component: Use 2 C signals (Cb, Cr)

    2. Check AVM connector
      1. Connector connection (Must be locked)
      2. Check tension on Vehicle female connector

        VOUT_C (A10) tension (2.5 )
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