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Auto Start/Stop System Inoperative (LTB00510NAS2)

Publication date: 2017-11-15
Reference number: LTB00510NAS2
Supersedes refnos: LTB00510NAS1

AUTO START/STOP SYSTEM INOPERATIVE

AUTO START/STOP SYSTEM INOPERATIVE

TECHNICAL SERVICE BULLETIN

Reference Number(s): LTB00510NAS2, Date of Issue:  15 NOV 2017
LAND ROVER: 2015-2017 Discovery Sport (LC), Range Rover Evoque (LV); 2014-2016 LR4 (LA); 2012 Range Rover Evoque (LV); 2012-2015 Range Rover Evoque (LV); 2014 Range Rover Sport (LW); 2014-2015 Range Rover Sport (LW); 2014-2016 Range Rover Sport (LW); 2015-2016 Range Rover Sport (LW); 2016 Range Rover Sport (LW); 2013-2016 Range Rover (LG)
SECTION: 414-00: Battery and Charging System - General Information
VIN: 500429-721747; 699716-899999; 000447-000695; 600018-999999; 000051-267152; 001154-001205; 300003-399997; 500023-599999; 601763-666891; 100369-124030; 001204-320323

AFFECTED VEHICLE RANGE

AFFECTED VEHICLE RANGE

MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT:
Discovery Sport (LC) 2015-2017 500429-721747 Halewood
LR4 (LA) 2014-2016 699716-899999 Solihull
Range Rover Evoque (LV) 2012 000447-000695 Halewood
Range Rover Evoque (LV) 2012-2015 600018-999999 Halewood
Range Rover Evoque (LV) 2015-2017 000051-267152 Halewood
Range Rover Sport (LW) 2014 001154-001205 Solihull
Range Rover Sport (LW) 2014-2015 300003-399997 Solihull
Range Rover Sport (LW) 2014-2016 500023-599999 Solihull
Range Rover Sport (LW) 2015-2016 601763-666891 Solihull
Range Rover Sport (LW) 2016 100369-124030 Solihull
Range Rover (LG) 2013-2016 001204-320323 Solihull

MARKETS:

NORTH AMERICA

CONDITION SUMMARY

SITUATION:

The Auto Stop/Start system may be inoperative.

CAUSE:

This may be because the Auto Stop/Start system can only be robustly diagnosed, starting with the health check application, using the Jaguar Land Rover-approved diagnostic system which will indicate the cause of any faults.

ACTION:

Should a customer express this concern, follow the Diagnostic Procedure outlined below.

PARTS

No Parts Required

TOOLS

TOOLS INFORMATION

G11740613
 Jaguar Land Rover-approved Midtronics battery power supply
G11740614
 Jaguar Land Rover-approved diagnostic tool with latest SDD software, Calibration File

WARRANTY

NOTE:
  • Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to JLR claims submission system to obtain the latest repair time.
  • The JLR Claims Submission System requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
WARRANTY INFORMATION

DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART
Auto start/stop system inoperative 86.90.89.74 0.2 42 Refer to the Diagnostic Procedure section
NOTE: Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE: SDD

This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved diagnostic tool with Symptom Driven Diagnostics (SDD). 

CAUTION:
  • A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during diagnosis / module programming.
  • All ignition ON/OFF requests must be carried out. Failure to perform these steps may cause damage to control modules in the vehicle.
  1. The causal part number will vary depending on the findings of the Diagnostic Procedure. Make sure the relevant causal part number is claimed based on the test results.
  2. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
  3. NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with DVD151.04 Calibration File 282 (or later).

    Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

  4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence.
    NOTE: The battery power supply must be disconnected from the vehicle battery.
  5. If the hyperlink is not available:
    1. Select Diagnosis  from the Session Type screen.
    2. Select the Selected Symptoms  tab.
    3. Select one of the following symptoms:
      • Powertrain - Engine system - Starting system - Start-stop system - Inoperative 
    4. Select continue 
    5. Select the Recommendations  tab.
    6. Select Run  to perform the 'Powertrain - Auto stop/start system - Health check'  option.
  6. Follow all on-screen instructions until the application completes successfully.
    1. When all tasks are complete, go to the next Step.
  7. Exit the current session.
    1. Select the Session  tab.
    2. Select the Close Session  option.
  8. Disconnect the diagnostic tool and battery power supply from the vehicle.
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