Service Action: Chassis Control Module Update (Q640NAS1)
Reference number: Q640NAS1
SERVICE ACTION: CHASSIS CONTROL MODULE UPDATE
TECHNICAL SERVICE BULLETIN
| LAND ROVER: | 2016 Range Rover Sport (LW), Range Rover (LG) |
| SECTION: | 204-05 |
| AFFECTED VEHICLES: | Model: Range Rover Sport (LW) Model Year: 2016 Vin: 100001-106639 Assembly Plant: Solihull; Model: Range Rover Sport (LW) Model Year: 2016 Vin: 651849-661524 Assembly Plant: Solihull; Model: Range Rover Sport (LW) Model Year: 2016 Vin: 586385-599999 Assembly Plant: Solihull; Model: Range Rover (LG) Model Year: 2016 Vin: 301695-305999 Assembly Plant: Solihull |
MARKETS
NAS
CONDITION SUMMARY
SITUATION:
An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range may have been manufactured away from process and, in some cases, the air suspension system amber warning light may appear on the instrument cluster with one or more of the Diagnostic Trouble Codes (DTC) stored in the Chassis Control Module (CHCM): C1A3112, C1A3212, C1A3312, C1A3412, C1A3512, C1A3612, C1A3712, and/or C1A3812.
If the air suspension amber warning light illuminates, the vehicle may remain at its current height setting. If the DTC occurs at the 'offroad' height setting, a red warning light will illuminate if the vehicle speed exceeds 25mph/40km/h.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the Service Instruction detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
PARTS
No parts required.
SPECIAL TOOLS
Jaguar Land Rover-approved Midtronics Battery Power Supply
Jaguar Land Rover-approved diagnostic tool with latest SDD software and Calibration File
WARRANTY
At the time of confirming a booking for vehicle repair, ensure that all outstanding Recalls and Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code from the table. SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 November 2018 closure date must be submitted or payment within 30 calendar days of completion of the repair.
| PROGRAM CODE | OPTION CODE | DESCRIPTION | SRO | TIME (HOURS) | PARTS/SUNDRY CODE | QTY./VALUE |
|---|---|---|---|---|---|---|
| Q640 | A | Reconfigure chassis control module | 64.90.05 | 0.10 | - | - |
| Q640 | B | Reconfigure chassis control module Drive in/drive out | 64.90.05 02.02.02 |
0.10 0.20 |
- - |
- - |
Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION
- A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during diagnosis/module programming.
- Make sure all ignition ON/OFF requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.
- Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
Click here to run the 'Configure existing module - Chassis control module' option. (147.05/53420)
- Switch the ignition ON (engine not running).
- Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
- Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence.
- Select Diagnosis from the Session Type screen.
- Select the Selected Symptoms
tab, and then select one of the following:
- Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not lower or
- Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not raise or
- Electrical - Instruments - Warning lamps - Suspension warning lamp or
- Electrical - Instruments - Warning lamps - Ride level warning lamp or
- Electrical - Instruments - Information and message centre - Message display area - Chassis
- Select continue
- Select the Recommendations tab.
- Select Run to perform the 'Configure existing module - Chassis control module' option.
- Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are cleared.
- When all tasks are complete, select the Session tab and then select the Close Session option.
- Disconnect the diagnostic tool and battery power supply from the vehicle.
- Switch the ignition ON (engine not running).
- Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
- Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence.
- Select Diagnosis from the Session Type screen.
- Select the Selected Symptoms
tab, and then select one of the following:
- Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not lower or
- Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not raise or
- Electrical - Instruments - Warning lamps - Suspension warning lamp or
- Electrical - Instruments - Warning lamps - Ride level warning lamp or
- Electrical - Instruments - Information and message centre - Message display area - Chassis
- Select continue .
- Select the Recommendations tab.
- Select Run to perform the 'Configure existing module - Chassis control module' option.