How To Proceed With Troubleshooting [09/2017 - ]: Procedure

INSPECT BATTERY VOLTAGE

Measure the battery voltage.

Standard voltage

11 to 14 V

HINT:

If the battery voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

Result

Proceed to
NEXT

Result:

See step 4

CHECK NAVIGATION SYSTEM*

Using the Techstream, check if the navigation system is functioning normally.

Check for DTCs and note any codes that are output.
Refer to DTC CHECK / CLEAR [09/2017 - 05/2018] , or refer to DTC CHECK / CLEAR [05/2018 - 10/2019] , or refer to DTC CHECK / CLEAR [10/2019 - ]

Body Electrical > Navigation System > Trouble Codes
Clear the DTCs.
Refer to DTC CHECK / CLEAR [09/2017 - 05/2018] , or refer to DTC CHECK / CLEAR [05/2018 - 10/2019] , or refer to DTC CHECK / CLEAR [10/2019 - ]

Body Electrical > Navigation System > Clear DTCs
Recheck for DTCs by simulating the operation indicated by the DTCs.
Refer to DTC CHECK / CLEAR [09/2017 - 05/2018] , or refer to DTC CHECK / CLEAR [05/2018 - 10/2019] , or refer to DTC CHECK / CLEAR [10/2019 - ]

Body Electrical > Navigation System > Trouble Codes

DTCs are not output.

Result

Proceed to
OK
NG

Result:

Result:

See step 5

PROBLEM SYMPTOMS TABLE

HINT:

Refer to Problem Symptoms Table.

Result

Result	Proceed to
Fault is not listed in Problem Symptoms Table.	A
Fault is listed in Problem Symptoms Table.	B

Result:

PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM. Refer to PROBLEM SYMPTOMS TABLE [09/2017 - ]

Result:

See step 6

OVERALL ANALYSIS AND TROUBLESHOOTING

Terminals of ECU

Result

Proceed to
NEXT

Result:

See step 7