Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
Mirror vibrates/loose	Mirror glass adjustment motor screw loose.	REMOVE mirror glass and TIGHTEN mirror glass adjustment motor screws.
	Mirror mounting nuts loose.	TIGHTEN nuts to 12 Nm (9 lb-ft).
	Aftermarket air deflector/stone shields.	If possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, advise customer that aftermarket components were causing undesired vibration.
	Power fold mirror was folded or unfolded manually.	SYNCHRONIZE the power folding mirror. REFER to EXTERIOR MIRROR MOTOR SYNCHRONIZATION - POWER FOLDING .
The mirrors are inoperative	Circuitry. Central junction box (CJB) fuse. Exterior mirror control switch.	Go To PINPOINT TEST A .
A single mirror is inoperative	Circuitry. Exterior mirror control switch. Exterior mirror motor.	Go To PINPOINT TEST B .
A single mirror does not function with switch logic	Exterior mirror control switch. Exterior mirror motor. Circuitry.	Go To PINPOINT TEST C .
The memory mirror is inoperative	Driver seat module (DSM). Circuitry. CJB fuse 3 (7.5A). Exterior mirror motor. Mirror control switch.	Go To PINPOINT TEST D .
The power folding mirrors do not operate	Circuitry. Power folding exterior mirror. CJB fuse.	Go To PINPOINT TEST E .
The memory mirror is inoperative - does not operate from the memory set switch	Circuitry. Driver seat module (DSM). Exterior mirror motor. Memory set switch.	Go To PINPOINT TEST F .
The heated exterior mirrors do not defrost	Circuitry. Exterior rear view mirror. CJB fuse.	Go To PINPOINT TEST G .
The auto dimming mirror does not operate correctly	Circuitry. CJB fuse. Auto dimming interior mirror.	Go To PINPOINT TEST H .
The reverse drive rear view mirrors are inoperative	DSM. Circuitry.	Go To PINPOINT TEST I .