Inspection and Verification: Notes

Verify the customer concern.
Visually inspect for obvious signs of mechanical or electrical damage.

Fig 1: Visual Inspection Chart
Courtesy of FORD MOTOR CO.
If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
If the cause is not visually evident, connect the diagnostic tool to the data link connector (DLC) located beneath the instrument panel and select the vehicle to be tested from the diagnostic tool menu. If the diagnostic tool does not communicate with the vehicle:
- Check that the program card is correctly installed.
- Check the connections to the vehicle.
- Check the ignition switch position.
If the diagnostic tool still does not communicate with the vehicle, refer to the diagnostic tool operating manual.
Carry out the DATA LINK DIAGNOSTICS test. If the diagnostic tool responds with:
- CKT930, CKT914, CKT 915 and CKT70= ALL ECUS NO RESP/NOT EQUIP, refer to MODULE COMMUNICATIONS NETWORK .
- NO RESP/NOT EQUIP for 4WD control module, go to PINPOINT TEST B: THE VEHICLE DOES NOT OPERATE CORRECTLY IN A4WD AND 4WD HIGH MODES .
- SYSTEM PASSED, retrieve and record the continuous diagnostic trouble codes (DTCs), erase the continuous DTCs and carry out the 4WD control module self-test.
If the DTCs retrieved are related to the concern, go to the 4WD CONTROL MODULE DIAGNOSTIC TROUBLE CODE (DTC) INDEX to continue diagnostics.