Electrical System:Body Control Module:Software (25V346000)

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

NHTSA RECALL BULLETIN

VEHICLE DESCRIPTION

Model(s): 2020 FORD EXPEDITION

2020 LINCOLN NAVIGATOR

Campaign No: 25V346000

Number of Affected Vehicles: 426

Beginning Date of Manufacture: 2019 OCT

Ending Date of Manufacture: 2020 MAR

SYSTEM

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

DESCRIPTION OF DEFECT

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

CORRECTIVE ACTION

Dealers will update the body control module software, free of charge. Owner notification letters are expected to be mailed June 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.